Dashworks Affinity

Send personalized AI chatbot messages when deal stages change

When a lead moves to a specific deal stage in Affinity, automatically instruct Dashworks to send a targeted follow-up or answer prospective buyer questions.

Try:

See all Dashworks + Affinity integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Dashworks Explore Dashworks →

Triggers
New conversation started

Fires when a new chat or conversation begins in Dashworks.

Lead captured in chat

Fires when Dashworks captures a lead during a conversation.

Conversation handed off

Fires when Dashworks escalates a conversation to a human.

Actions
Send a message

Sends a message to a user through Dashworks.

Generate an answer

Asks Dashworks a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Dashworks to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Dashworks conversation.

Affinity Explore Affinity →

Triggers
New lead created

Fires when a new lead or contact is created in Affinity.

Deal stage changed

Fires when a deal moves to a new stage in Affinity.

Deal won

Fires when a deal is marked won in Affinity.

Contact updated

Fires when a field on a contact changes in Affinity.

Actions
Create or update contact

Creates or updates a contact in Affinity.

Create deal

Creates a new deal in Affinity.

Update deal stage

Moves a deal to a new stage in Affinity.

Log activity

Logs a call, email, or note against a record in Affinity.

Convert chatbot lead captures into new CRM contacts When a visitor provides contact details during a chat in Dashworks, automatically create or update their contact profile and log the activity in Affinity. See details
Open deal opportunities after chatbot handoffs When an AI chatbot handoff occurs in Dashworks, automatically create a new sales deal in Affinity so account executives can take over seamless follow-up. See details

See all Dashworks + Affinity integrations →  ·  Browse the full workflow library →

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA
FAQ

Common questions

Can Knit build “Send personalized AI chatbot messages when deal stages change” between Dashworks and Affinity?

Yes — describe it in the box above and Knit's Integrations Agent researches Dashworks and Affinity's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting a chatbot to my CRM benefit my sales team?

Leads gathered by Dashworks are immediately passed to Affinity as updated contacts or sales opportunities, giving reps rich context without manual data entry.

Can chatbot conversations automatically update existing sales deals?

Yes, when a conversation is handed off or finished in Dashworks, details and interaction logs can automatically update contact profiles or deal stages in Affinity.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human