Dialpad Acquire

Dialpad + Acquire Integrations

Put Dialpad + Acquire to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Dialpad and Acquire below — describe the exact one you want above and the Agent builds it on demand.

Dialpad + Acquire When a new company is created in Acquire, update contact records in Dialpad.
Post missed call alerts to support channels When a missed call occurs in Dialpad, automatically send a channel message in Acquire with caller details so someone can follow up immediately. See details
Share call recordings in discussion channels When a call recording is ready in Dialpad, automatically send a direct message in Acquire containing the audio recording link for easy team review. See details
Send SMS updates from team channel messages When a message is posted in a broadcast channel in Acquire, automatically send an SMS to relevant clients using Dialpad. See details

Browse the full workflow library →

Looking to achieve something else with Dialpad and Acquire?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Dialpad and Acquire

Everything Dialpad and Acquire can do inside a workflow — the triggers that start one and the actions that run when it fires.

Dialpad Explore Dialpad →

Dialpad is a cloud communication platform that provides business VoIP calling, text messaging, and AI-powered voice analytics.

Triggers
Call State Changed

Triggers when a call state changes.

SMS Created

Triggers when an SMS is created

Actions
API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Create and Optionally Assign Contact in Dialpad

This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

Acquire Explore Acquire →

A unified customer engagement software that provides live chat, co-browsing, video calls, and messaging tools for support teams.

Triggers
Close Case

Triggers when a case closed.

Contact Update

Trigger when a contact fields is updated.

Feedback Rating

Triggers when a new Chat feedback is available.

New Case

Triggers when a new case is available.

New Company

Triggers when a new company is created.

New Contact

Triggers when a new contact is created.

Actions
Create Case

Create Case in Acquire.

Create Company

Create Company in Acquire.

Create Contact

Create Contact in Acquire.

Update Case

Update an existing Case Fields.

Update Company

Update an existing Company Fields.

Update Contact

Update an existing Contact Fields.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Dialpad + Acquire

Is there a pre-built Dialpad + Acquire automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Dialpad and Acquire's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Dialpad or Acquire connector?

No. The Agent works whether or not Dialpad or Acquire already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does integrating Acquire with Dialpad help customer communication?

It brings incoming texts and missed calls from Dialpad straight into Acquire channels, so your team can respond instantly or review call recordings together.

Can team members send SMS messages to clients directly from Acquire?

Yes, messages posted in specific Acquire channels can automatically initiate outbound SMS or MMS messages through Dialpad.

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