Auto-reply to inbound text messages with AI

When an incoming text message arrives in Dialpad, use Stack AI to generate an intelligent answer and send it back to the customer.

Try:

See all Dialpad + Stack AI integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Dialpad Explore Dialpad →

Triggers

New inbound SMS

Fires when a new text message is received in Dialpad.

New call

Fires when a new call comes in or out through Dialpad.

Missed call

Fires when a call is missed in Dialpad.

Call recording ready

Fires when a call recording finishes processing in Dialpad.

Actions

Send an SMS or MMS

Sends a text message through Dialpad.

Place an outbound call

Starts an outbound call via Dialpad.

Create or update a contact

Creates or updates a contact in Dialpad.

Send a voice message

Sends a recorded voice message via Dialpad.

Stack AI Explore Stack AI →

Triggers

New completion generated

Fires when Stack AI generates a response to a prompt.

Model run failed

Fires when a request to Stack AI errors or times out.

Fine-tune job completed

Fires when a fine-tuning job in Stack AI finishes.

Actions

Generate a completion

Sends a prompt to Stack AI and returns the model's response.

Summarize text

Uses Stack AI to summarize a block of text.

Classify or extract data

Uses Stack AI to classify or extract structured data from text.

Summarize call recordings automatically When a new call recording becomes available in Dialpad, pass the transcript to Stack AI to extract key takeaways and summary points. See details

Send urgent text alerts on failed model runs When a model run fails in Stack AI, instantly send a text message via Dialpad to notify the engineering team. See details

See all Dialpad + Stack AI integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Auto-reply to inbound text messages with AI” between Dialpad and Stack AI?

Yes — describe it in the box above and Knit's Integrations Agent researches Dialpad and Stack AI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can AI enhance automated SMS responses?

When customers text your business, Stack AI can process the incoming message, extract key insights, or generate an intelligent reply, which Dialpad then sends directly back to the customer.

Can I get text alerts when an AI job encounters an error?

Yes, whenever a run fails in Stack AI, an automated alert can be dispatched through Dialpad so your team can investigate immediately.