Send confirmation emails after chat handoffs

When a chatbot conversation in DialZara is handed off to a live agent, send a transactional email via Brevo to keep the customer informed.

Try:

See all DialZara + Brevo integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

DialZara Explore DialZara →

Triggers

New conversation started

Fires when a new chat or conversation begins in DialZara.

Lead captured in chat

Fires when DialZara captures a lead during a conversation.

Conversation handed off

Fires when DialZara escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through DialZara.

Generate an answer

Asks DialZara a question against its knowledge base and returns the answer.

Summarize a conversation

Uses DialZara to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an DialZara conversation.

Brevo Explore Brevo →

Triggers

New subscriber added

Fires when a new subscriber is added in Brevo.

Subscriber unsubscribed

Fires when a contact unsubscribes in Brevo.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in Brevo.

Actions

Add or update a subscriber

Creates or updates a subscriber in Brevo.

Unsubscribe a contact

Unsubscribes a contact in Brevo.

Add a subscriber to a list

Adds a subscriber to a list or segment in Brevo.

Send a transactional email

Sends a one-off transactional email via Brevo.

Add captured chat leads to an email subscriber list When a visitor provides their contact info during a conversation in DialZara, automatically add them as a subscriber in Brevo. See details

Message contacts when they click a marketing email When a subscriber clicks a link in an email campaign from Brevo, automatically send them a personalized chat message in DialZara. See details

See all DialZara + Brevo integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Send confirmation emails after chat handoffs” between DialZara and Brevo?

Yes — describe it in the box above and Knit's Integrations Agent researches DialZara and Brevo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting DialZara with Brevo help grow my email list?

When prospective customers share their details with your chatbot in DialZara, their contact information is automatically added to subscriber lists in Brevo.

Can marketing email activity prompt messages in DialZara?

Yes, when subscribers open or click specific links in Brevo, you can automatically send a follow-up chat message through DialZara.