Digital Influencers SendFox

Send confirmation emails after chat handoffs

When a chatbot conversation in Digital Influencers is handed off to a live agent, send a transactional email via SendFox to keep the customer informed.

Try:

See all Digital Influencers + SendFox integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Digital Influencers Explore Digital Influencers →

Triggers
New conversation started

Fires when a new chat or conversation begins in Digital Influencers.

Lead captured in chat

Fires when Digital Influencers captures a lead during a conversation.

Conversation handed off

Fires when Digital Influencers escalates a conversation to a human.

Actions
Send a message

Sends a message to a user through Digital Influencers.

Generate an answer

Asks Digital Influencers a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Digital Influencers to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Digital Influencers conversation.

SendFox Explore SendFox →

Triggers
New subscriber added

Fires when a new subscriber is added in SendFox.

Subscriber unsubscribed

Fires when a contact unsubscribes in SendFox.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in SendFox.

Actions
Add or update a subscriber

Creates or updates a subscriber in SendFox.

Unsubscribe a contact

Unsubscribes a contact in SendFox.

Add a subscriber to a list

Adds a subscriber to a list or segment in SendFox.

Send a transactional email

Sends a one-off transactional email via SendFox.

Add captured chat leads to an email subscriber list When a visitor provides their contact info during a conversation in Digital Influencers, automatically add them as a subscriber in SendFox. See details
Message contacts when they click a marketing email When a subscriber clicks a link in an email campaign from SendFox, automatically send them a personalized chat message in Digital Influencers. See details

See all Digital Influencers + SendFox integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send confirmation emails after chat handoffs” between Digital Influencers and SendFox?

Yes — describe it in the box above and Knit's Integrations Agent researches Digital Influencers and SendFox's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Digital Influencers with SendFox help grow my email list?

When prospective customers share their details with your chatbot in Digital Influencers, their contact information is automatically added to subscriber lists in SendFox.

Can marketing email activity prompt messages in Digital Influencers?

Yes, when subscribers open or click specific links in SendFox, you can automatically send a follow-up chat message through Digital Influencers.

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