When webhook event in DocsBot AI, sync it to Relevance AI.

When a webhook event fires in DocsBot AI, forward the payload to Relevance AI for analysis.

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See all DocsBot AI + Relevance AI integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

DocsBot AI Explore DocsBot AI →

Triggers

New conversation started

Fires when a new chat or conversation begins in DocsBot AI.

Lead captured in chat

Fires when DocsBot AI captures a lead during a conversation.

Conversation handed off

Fires when DocsBot AI escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through DocsBot AI.

Generate an answer

Asks DocsBot AI a question against its knowledge base and returns the answer.

Summarize a conversation

Uses DocsBot AI to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an DocsBot AI conversation.

Relevance AI Explore Relevance AI →

Triggers

Agent run completed

Fires when an Relevance AI agent finishes a task or run.

Call or conversation completed

Fires when an Relevance AI agent finishes a call or conversation.

Lead qualified by agent

Fires when an Relevance AI agent marks a lead qualified.

Actions

Run an agent or tool

Triggers an Relevance AI agent or tool with a set of inputs.

Start an outbound call

Has an Relevance AI agent place an outbound call.

Add a lead to a campaign

Adds a lead to an outreach campaign in Relevance AI.

Initiate outbound calls when chatbots capture leads When a new lead is captured through chat in DocsBot AI, automatically initiate an outbound call from Relevance AI to engage the prospect immediately. See details

Send follow-up messages after completed agent calls Once a voice or text call finishes in Relevance AI, automatically send a structured message through DocsBot AI summarizing the outcome. See details

Enrich marketing campaigns when chats are handed off When a web chat is handed off in DocsBot AI, automatically pass the visitor details to Relevance AI to enroll them in an automated outreach campaign. See details

See all DocsBot AI + Relevance AI integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When webhook event in DocsBot AI, sync it to Relevance AI.” between DocsBot AI and Relevance AI?

Yes — describe it in the box above and Knit's Integrations Agent researches DocsBot AI and Relevance AI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do Relevance AI and DocsBot AI collaborate during customer interactions?

Front-line chatbots in DocsBot AI capture inquiries and pass qualified leads to autonomous agents in Relevance AI for outbound calling or specialized automated tasks.

Can an autonomous agent send messages through our live chat widget?

Yes, when an agent run finishes in Relevance AI, it can post messages or summaries back through DocsBot AI to notify the user.