DocuSign + Zendesk Integrations
Put DocuSign + Zendesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between DocuSign and Zendesk
See the kind of workflows teams build with DocuSign and Zendesk below — describe the exact one you want above and the Agent builds it on demand.
DocuSign + Zendesk
When a new lead is created in Zendesk Sell, prepare and send an agreement document via Docusign.
Send contracts automatically when deals reach late stages
When a deal stage changes in Zendesk, automatically send a signature envelope in DocuSign to keep sales velocity moving without delay.
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Close deals automatically upon contract execution
As soon as an envelope is signed in DocuSign, automatically update the deal stage in Zendesk to closed-won and record the progress.
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Log activity in CRM when agreements are declined
If an envelope is declined in DocuSign, automatically log activity in Zendesk so sales reps can immediately address client concerns.
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Browse the full workflow library →
Looking to achieve something else with DocuSign and Zendesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for DocuSign and Zendesk
Everything DocuSign and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
DocuSign Explore DocuSign →
Docusign is an electronic signature and digital agreement management platform that allows users to send, sign, and manage legal documents online.
TriggersTriggers when a recipient accepted a clickwrap agreement.
Triggers when a recipient declined a clickwrap agreement.
Triggers when selected Docusign events occur.
Triggers when an envelope is completed.
Triggers when an envelope is corrected.
Triggers when an envelope is created.
Uploads and adds a document to a workspace for organization and collaboration. Only available for Docusign IAM Plans.
Adds new recipients to an existing bulk send list.
Adds a user to a workspace with specified permissions. Only available for Docusign IAM Plans.
Sends a template to multiple recipients using a bulk send list.
Creates a new bulk send list with multiple recipients.
Creates a draft signature request.
Zendesk Explore Zendesk →
A sales customer relationship management solution designed to enhance pipeline visibility and productivity for sales teams.
TriggersTriggers when a new contact is created.
Triggers when an existing contact is updated.
Triggers when a new deal is created.
Triggers when a deal enters a new stage.
Triggers when an existing deal is updated.
Triggers when a new lead is created.
Creates a new company.
Updates an existing company.
Creates a new person.
Updates an existing person.
Creates a new deal.
Updates an existing deal.
Other E-Sign apps on Knit
Explore more E-Sign integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Adobe Acrobat Sign
Adobe Acrobat Sign is e-signature software designed for sending, signing, and managing digital agreements.
Adobe Sign
Adobe Sign is e-signature software that enables users to send, sign, track, and manage electronic signatures.
Anvil
Anvil is a paperwork automation platform that provides e-signatures, webforms, and PDF generation tools for business workflows.
BoldSign
An enterprise electronic signature software that enables users to securely send, sign, and manage legally binding digital documents.
BoloForms
An electronic signature and document approval tool designed to collect legally binding e-signatures on digital documents.
BreezeDoc
BreezeDoc is a digital document signature platform that enables users to send, track, and legally sign electronic contracts and agreements online.
Clicksign
Clicksign is an electronic signature platform that enables Brazilian businesses to sign, manage, and legalise digital documents online.
Concord CLM
Concord CLM is a contract lifecycle management platform that allows teams to negotiate, sign, and store legal agreements online.
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Actionstep
Actionstep is a cloud-based law practice management platform that includes legal CRM, matter management, and billing tools.
Advyzon
Advyzon is an all-in-one financial advisor management platform combining client reporting, billing, document management, and CRM features.
AEvent
AEvent is webinar marketing and CRM software that automates event registration, attendee communications, and follow-ups.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about DocuSign + Zendesk
Is there a pre-built DocuSign + Zendesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches DocuSign and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built DocuSign or Zendesk connector?
No. The Agent works whether or not DocuSign or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should I integrate Zendesk with DocuSign?
Integrating both tools automates contract delivery during sales negotiations and updates sales pipeline stages instantly when agreements are signed or declined.
Can signed documents automatically mark deals as won?
Yes, completing a document signature in DocuSign can instantly update the corresponding opportunity stage to won in Zendesk.