Create a task for each incident

When an incident is opened in DoiT, create a task in Jira Software Cloud and assign it to the owning team.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

DoiT Explore DoiT →

Triggers

New alert

Fires when a monitor or check in DoiT raises an alert.

New or updated incident

Fires when an incident is opened or updated in DoiT.

Monitor state changed

Fires when a monitored site, service or alarm in DoiT changes state.

Actions

Create incident

Opens a new incident or alert in DoiT.

Acknowledge incident

Acknowledges an open incident in DoiT.

Resolve incident

Resolves an incident in DoiT.

Jira Software Cloud Explore Jira Software Cloud →

Triggers

New task created

Fires when a new task, job or item is created in Jira Software Cloud.

Task completed

Fires when a task in Jira Software Cloud is marked complete.

Due date approaching

Fires when a task's due date in Jira Software Cloud is coming up.

Status changed

Fires when a task, job or project changes status in Jira Software Cloud.

Actions

Create task

Creates a new task, job or item in Jira Software Cloud.

Update task

Updates a task's status or assignee in Jira Software Cloud.

Add comment

Posts a comment on a task in Jira Software Cloud.

Assign task

Assigns a task in Jira Software Cloud to a team member.

Schedule the post-incident review When an incident is resolved in DoiT, add a review task with a due date in Jira Software Cloud. See details

Track recurring alerts When the same monitor alerts again in DoiT, add a comment to its existing task in Jira Software Cloud. See details

See all DoiT + Jira Software Cloud integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create a task for each incident” between DoiT and Jira Software Cloud?

Yes — describe it in the box above and Knit's Integrations Agent researches DoiT and Jira Software Cloud's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why send incidents to a project management tool?

The alert is handled in DoiT, but the follow-up work lives in Jira Software Cloud. Creating tasks automatically keeps that work visible and assigned.

Can I track action items from each incident?

Yes. When an incident is resolved in DoiT, create a task in Jira Software Cloud for the review and any follow-up actions.