Dotcom Monitor Twilio

Notify customers of an outage

When an incident is opened in Dotcom Monitor, send a status text to affected customers through Twilio.

Try:

See all Dotcom Monitor + Twilio integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Dotcom Monitor Explore Dotcom Monitor →

Triggers
New alert

Fires when a monitor or check in Dotcom Monitor raises an alert.

New or updated incident

Fires when an incident is opened or updated in Dotcom Monitor.

Monitor state changed

Fires when a monitored site, service or alarm in Dotcom Monitor changes state.

Actions
Create incident

Opens a new incident or alert in Dotcom Monitor.

Acknowledge incident

Acknowledges an open incident in Dotcom Monitor.

Resolve incident

Resolves an incident in Dotcom Monitor.

Twilio Explore Twilio →

Triggers
New inbound SMS

Fires when a new text message is received in Twilio.

New call

Fires when a new call comes in or out through Twilio.

Missed call

Fires when a call is missed in Twilio.

Call recording ready

Fires when a call recording finishes processing in Twilio.

Actions
Send an SMS or MMS

Sends a text message through Twilio.

Place an outbound call

Starts an outbound call via Twilio.

Create or update a contact

Creates or updates a contact in Twilio.

Send a voice message

Sends a recorded voice message via Twilio.

Text the on-call engineer When Dotcom Monitor raises a critical alert, send an SMS through Twilio to the on-call number. See details
Confirm when service is restored When an incident is resolved in Dotcom Monitor, send an all-clear message through Twilio. See details

See all Dotcom Monitor + Twilio integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Notify customers of an outage” between Dotcom Monitor and Twilio?

Yes — describe it in the box above and Knit's Integrations Agent researches Dotcom Monitor and Twilio's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why send monitoring alerts by SMS?

Chat and email are easy to miss out of hours. Sending critical Dotcom Monitor alerts through Twilio gets them onto the on-call engineer's phone.

Can I limit texts to serious alerts?

Yes. Filter on severity or monitor name so only the alerts you choose from Dotcom Monitor are sent through Twilio.

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