Create phone contacts from social media interactions

When a user leaves a new mention or comment in DotSimple, automatically create or update a contact in RingCentral to continue the conversation via text.

Try:

See all DotSimple + RingCentral integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

DotSimple Explore DotSimple →

Triggers

New post published

Fires when a scheduled post goes live in DotSimple.

Post failed to publish

Fires when a post fails to publish in DotSimple.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in DotSimple.

Actions

Create or schedule a post

Creates a post in DotSimple or adds it to the schedule.

Add a post to the queue

Adds a post to the publishing queue in DotSimple.

Reply to a comment

Posts a reply to a comment in DotSimple.

RingCentral Explore RingCentral →

Triggers

New inbound SMS

Fires when a new text message is received in RingCentral.

New call

Fires when a new call comes in or out through RingCentral.

Missed call

Fires when a call is missed in RingCentral.

Call recording ready

Fires when a call recording finishes processing in RingCentral.

Actions

Send an SMS or MMS

Sends a text message through RingCentral.

Place an outbound call

Starts an outbound call via RingCentral.

Create or update a contact

Creates or updates a contact in RingCentral.

Send a voice message

Sends a recorded voice message via RingCentral.

Send text alerts for direct social media mentions When a new mention or comment is published on DotSimple, automatically send an SMS or MMS using RingCentral so your support team never misses an inquiry. See details

Queue social posts based on popular text inquiries When a new inbound SMS is received in RingCentral, automatically add a post to the queue in DotSimple to address trending topics publicly. See details

See all DotSimple + RingCentral integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create phone contacts from social media interactions” between DotSimple and RingCentral?

Yes — describe it in the box above and Knit's Integrations Agent researches DotSimple and RingCentral's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting RingCentral to DotSimple improve customer response times?

You can automatically send a text alert in RingCentral whenever a customer leaves an urgent mention or comment on DotSimple.

Can I collect contacts from social channels into my phone messaging system?

Yes, public interactions such as comments in DotSimple can automatically create or update a contact record in RingCentral.