Drift + Pardot Integrations
Put Drift + Pardot to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Drift and Pardot
See the kind of workflows teams build with Drift and Pardot below — describe the exact one you want above and the Agent builds it on demand.
Drift + Pardot
When a new lead is captured in Drift, sync their contact details to Pardot.
Pause marketing messages when critical support tickets open
When a new support ticket is created in Drift, automatically apply a temporary hold tag to the contact in Pardot.
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Create support tickets for unengaged or unsubscribed leads
When a lead unsubscribes in Pardot, automatically create a ticket in Drift for an account manager to investigate potential churn.
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Send follow-up communications upon ticket resolution
When a support ticket status changes to solved in Drift, update the contact profile in Pardot and add them to a customer satisfaction sequence.
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Browse the full workflow library →
Looking to achieve something else with Drift and Pardot?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Drift and Pardot
Everything Drift and Pardot can do inside a workflow — the triggers that start one and the actions that run when it fires.
Drift Explore Drift →
Drift is a conversational marketing and customer support platform that provides live chat and automated messaging bots for websites.
TriggersTriggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Triggers when an email address is collected from a lead.
Triggers when a conversation is started.
Triggers each time a new message in a conversation is received.
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Creates or updates a contact.
Logs an event for a contact.
Updates an existing contact.
Pardot Explore Pardot →
Pardot is a B2B marketing automation platform that enables organizations to manage lead generation and email campaigns.
Knit's Integrations Agent builds Pardot's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Pardot's API.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Marketing Automation apps on Knit
Explore more Marketing Automation integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
4Dem.it
4Dem.it is an email and SMS marketing automation platform designed to create, send, and analyze multi-channel communication campaigns.
Acelle Mail
Acelle Mail is an open-source marketing automation platform for managing email lists and sending campaigns.
Act-On
Act-On is a marketing automation software platform designed to deliver targeted email campaigns, lead nurturing, and marketing analytics.
Active Campaign
ActiveCampaign is a customer experience platform that provides email marketing, marketing automation, and sales CRM tools for growing business teams.
ActiveDEMAND
ActiveDEMAND is an integrated marketing automation platform offering lead scoring, email automation, and call tracking for agencies.
ActiveTrail
An email marketing and automation platform providing newsletter delivery, landing pages, and SMS messaging solutions.
AgentFire
AgentFire is a web design and marketing platform that builds custom hyper-local websites and lead tools for real estate agents.
AgentHub
AgentHub is an automation platform that enables users to build, link, and deploy automated AI workflows for business operations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Drift + Pardot
Is there a pre-built Drift + Pardot automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Drift and Pardot's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Drift or Pardot connector?
No. The Agent works whether or not Drift or Pardot already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support team members manage marketing messaging when an SLA is breached?
Yes, when an SLA breach occurs in Drift, a tag can be applied in Pardot to pause marketing emails until the issue is resolved.
Can customer marketing unsubscribes update open support tickets?
Yes, when a contact unsubscribes in Pardot, a comment can be automatically added to open tickets in Drift to keep support agents informed.