EasyMe Support Board

EasyMe + Support Board Integrations, Built by an AI Agent

Put EasyMe + Support Board to work with AI and enterprise-grade automation

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See the kind of workflows teams build with EasyMe and Support Board below — describe the exact one you want above and the Agent builds it on demand.

EasyMe + Support Board When a message is deleted in Support Board, update customer logs in EasyMe. See details
Pause marketing messages when critical support tickets open When a new support ticket is created in Support Board, automatically apply a temporary hold tag to the contact in EasyMe. See details
Create support tickets for unengaged or unsubscribed leads When a lead unsubscribes in EasyMe, automatically create a ticket in Support Board for an account manager to investigate potential churn. See details
Send follow-up communications upon ticket resolution When a support ticket status changes to solved in Support Board, update the contact profile in EasyMe and add them to a customer satisfaction sequence. See details

Browse the full workflow library →

Looking to achieve something else with EasyMe and Support Board?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for EasyMe and Support Board

Everything EasyMe and Support Board can do inside a workflow — the triggers that start one and the actions that run when it fires.

EasyMe Explore EasyMe →

EasyMe is a business management and booking software for managing customer appointments, payments, and automated marketing.

Triggers
Client Tag Added

Triggers when a tag is added to a client.

Client Tag Removed

Triggers when a tag is removed from a client.

Actions
Create or Update Client

Creates or updates a client.

Support Board Explore Support Board →

Support Board is a customer support platform providing live chat, automated AI chatbots, and a desk ticketing system for websites.

Triggers
Conversation Status Updated

Triggers when the status code of a conversation changes.

Dialogflow Message

Triggers when the Dialogflow send a reply to a user message.

Email Sent

Triggers when a notification email is sent to a user or agent. Docs at https://board.support/docs/api/web#email-sent .

New Login

Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.

Message Deleted

Triggers when a message is deleted.

New Conversation

Triggers when a new conversation is received in the user's chat widget.

Actions
Add Note

Adds a new note to a conversation.

Add User

Create a new user in Support Board.

Delete Note

Deletes a note from a conversation.

Delete User

Deletes a user and all linked conversations and messages.

Delete Users

Deletes multiple users and all linked conversations and messages.

Dialogflow Message

Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about EasyMe + Support Board

Is there a pre-built EasyMe + Support Board automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches EasyMe and Support Board's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built EasyMe or Support Board connector?

No. The Agent works whether or not EasyMe or Support Board already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can support team members manage marketing messaging when an SLA is breached?

Yes, when an SLA breach occurs in Support Board, a tag can be applied in EasyMe to pause marketing emails until the issue is resolved.

Can customer marketing unsubscribes update open support tickets?

Yes, when a contact unsubscribes in EasyMe, a comment can be automatically added to open tickets in Support Board to keep support agents informed.

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