Elastic Email + Textline Integrations, Built by an AI Agent
Put Elastic Email + Textline to work with AI and enterprise-grade automation
Learn more about Elastic Email integrations or talk to a human
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Workflows you can build between Elastic Email and Textline
See the kind of workflows teams build with Elastic Email and Textline below — describe the exact one you want above and the Agent builds it on demand.
Elastic Email + Textline
When a contact triggers an automation in Elastic Email, send an SMS via Textline.
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Convert customer emails into support tickets
When a new customer email is received in Elastic Email, automatically create a tracking ticket in Textline.
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Send urgent alerts for SLA breaches
When an SLA deadline is breached in Textline, automatically send an urgent notification email to support managers via Elastic Email.
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Browse the full workflow library →
Looking to achieve something else with Elastic Email and Textline?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Elastic Email and Textline
Everything Elastic Email and Textline can do inside a workflow — the triggers that start one and the actions that run when it fires.
Elastic Email Explore Elastic Email →
Elastic Email is an email marketing and transactional email delivery platform featuring SMTP relay and email API services.
TriggersTriggers when a new contact with Active or Engaged status is added to your Elastic Email account.
Triggers when a new contact with Active or Engaged status is added to a specific list in your Elastic Email account.
Triggers when a contact unsubscribes from Emails via campaign links or manual actions.
Triggers when a contact interacts with an automation workflow (joins list, opens email, clicks link).
Triggers when a contact opens an email from a campaign.
Triggers when a contact clicks any link in a selected campaign.
Add a new contact to your Elastic Email account with custom fields.
Create a new list in your Elastic Email account.
Delete a contact from your Elastic Email account.
Remove a contact from a specific list in your Elastic Email account.
Send a campaign email to a list or segment.
Send a transactional email to one or more recipients. Supports CC, BCC, attachments, and templates.
Textline Explore Textline →
Textline is a business text messaging application built to manage customer support tickets and team SMS interactions.
TriggersTriggers when a contact sends you a new message.
Imports a new message into Textline as if the contact sent it by SMS.
Send an announcement to one or more contacts. This can be done by phone number(s), tag, or saved search.
Sends a new message to a contact.
Send a survey to one or more contacts. This can be done by phone number(s), tag, or saved search.
Updates an Agent's availability within Textline.
Creates or updates an entry in your Textline address book.
Other Email apps on Knit
Explore more Email integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
ActiveCampaign Postmark
ActiveCampaign Postmark is a transactional email delivery service designed to help developers send application emails and monitor delivery performance.
Amazon SES
A cloud-based email sending service designed to send transactional, notification, and bulk marketing emails reliably.
Autoklose
Autoklose is an email sales automation platform designed to manage contacts, automate outreach campaigns, and engage prospects.
Bluetick.io
Bluetick.io is an automated email follow-up platform designed to help sales teams engage prospects and streamline outreach.
Connect 365
Connect 365 is an automated email outreach application that delivers personal cold prospect messaging directly through web email accounts.
EcoSend
EcoSend is a climate-conscious email platform designed to help businesses send marketing campaigns and transactional emails sustainably.
Gmail
Gmail is a free email service developed by Google that allows users to send, receive, and manage messages.
GMass
GMass is a mail merge extension for Gmail that allows users to send mass email campaigns and automated follow-ups.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Elastic Email + Textline
Is there a pre-built Elastic Email + Textline automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Elastic Email and Textline's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Elastic Email or Textline connector?
No. The Agent works whether or not Elastic Email or Textline already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Elastic Email and Textline help customer support teams?
Support emails are converted into organized tickets automatically, while ticket updates send email replies to keep customers informed.
Can urgent ticket alerts be sent via email?
Yes, events like SLA breaches or ticket reassignments in Textline can instantly send email alerts through Elastic Email.