EMnify Zendesk

EMnify + Zendesk Integrations

Put EMnify + Zendesk to work with AI and enterprise-grade automation

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See the kind of workflows teams build with EMnify and Zendesk below — describe the exact one you want above and the Agent builds it on demand.

EMnify + Zendesk When a device is disabled in EMnify, open or update a support ticket in Zendesk.

Browse the full workflow library →

Looking to achieve something else with EMnify and Zendesk?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for EMnify and Zendesk

Everything EMnify and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.

EMnify Explore EMnify →

A cloud-based cellular connectivity platform that manages global IoT device SIM cards and cellular network connections.

Triggers
All EMnify Events

Allows you to execute actions on any selected EMnify event.

Device Disabled

Triggers when a Device is Disabled.

Device Enabled

Triggers when a Device is enabled.

Usage Limit Reached

Triggers when data or sms usage limit is reached.

Actions
Block Current Network

Blocks a device's current network and switches to a different network by ICCID.

Create a Device

Creates a device and assigns the SIM by ICCID.

Disable a Device

Disables a device and deactivates the assigned SIM by ICCID.

Enable a Device

Enables a device and activates the assigned SIM by ICCID.

Reconfigure a Device

Reconfigure and activate a device by ICCID.

Send an SMS

Sends an SMS to a device by ICCID.

Zendesk Explore Zendesk →

Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.

Triggers
New Group

Triggers when a new group is created.

New Tag Added to Ticket

Triggers when a new tag is added to a ticket.

New Ticket in View

Triggers when a new ticket is added to a view.

New Ticket

Triggers when a new ticket is created. Optionally select an organization.

Tag Added to User

Triggers when a one or more tags are added to a user.

New Organization

Triggers when a new organization is created.

Actions
Delete User

Deletes the user and associated records from the account.

Create Organization

Create a new organization.

Remove Tag(s) from Ticket

Remove one or more tags from an existing ticket.

Create Ticket

Create a new ticket.

Attach File to Ticket

Attach a file to an existing ticket.

Add Comment to Ticket

Add a Comment to an existing Ticket.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about EMnify + Zendesk

Is there a pre-built EMnify + Zendesk automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches EMnify and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built EMnify or Zendesk connector?

No. The Agent works whether or not EMnify or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

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