Update employee records from incoming phone text responses

When a new inbound SMS is received in ClickSend SMS, automatically update the employee record in Employment Hero Software with the latest employee details.

Try:

See all Employment Hero Software + ClickSend SMS integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Employment Hero Software Explore Employment Hero Software →

Triggers

New employee hired

Fires when a new employee is added in Employment Hero Software.

Employee profile updated

Fires when a field on an employee's profile changes in Employment Hero Software.

Employee terminated

Fires when an employee is offboarded in Employment Hero Software.

Time-off request submitted

Fires when an employee requests time off in Employment Hero Software.

Actions

Create employee record

Creates a new employee record in Employment Hero Software.

Update employee record

Updates a field on an employee's record in Employment Hero Software.

Sync employee status

Syncs an employee's active/terminated status in Employment Hero Software.

Approve or deny time off

Approves or denies a time-off request in Employment Hero Software.

ClickSend SMS Explore ClickSend SMS →

Triggers

New inbound SMS

Fires when a new text message is received in ClickSend SMS.

New call

Fires when a new call comes in or out through ClickSend SMS.

Missed call

Fires when a call is missed in ClickSend SMS.

Call recording ready

Fires when a call recording finishes processing in ClickSend SMS.

Actions

Send an SMS or MMS

Sends a text message through ClickSend SMS.

Place an outbound call

Starts an outbound call via ClickSend SMS.

Create or update a contact

Creates or updates a contact in ClickSend SMS.

Send a voice message

Sends a recorded voice message via ClickSend SMS.

Send welcome SMS messages to newly hired employees When a new employee is hired in Employment Hero Software, automatically send an SMS or MMS via ClickSend SMS with onboarding instructions and welcome information. See details

Send text confirmations when time-off requests are submitted When a time-off request is submitted in Employment Hero Software, automatically send an SMS or MMS via ClickSend SMS notifying the employee that their request was logged. See details

See all Employment Hero Software + ClickSend SMS integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Update employee records from incoming phone text responses” between Employment Hero Software and ClickSend SMS?

Yes — describe it in the box above and Knit's Integrations Agent researches Employment Hero Software and ClickSend SMS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can HR changes in Employment Hero Software send text messages in ClickSend SMS?

Yes, events like hiring new employees or approving time-off in Employment Hero Software can automatically send text messages or notifications via ClickSend SMS.

How are employee contact records maintained between Employment Hero Software and ClickSend SMS?

Updating employee profiles or hiring personnel in Employment Hero Software automatically creates or updates phone contacts in ClickSend SMS to ensure accurate phone directories.