Segment marketing contacts based on survey answers

When a customer completes a survey in Basin, add them to a tailored segment in Encharge according to their responses.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Encharge Explore Encharge →

Triggers

Subscriber added

Fires when a new subscriber is added in Encharge.

Campaign sent

Fires when a campaign is sent from Encharge.

Subscriber unsubscribed

Fires when a subscriber unsubscribes in Encharge.

Actions

Add subscriber

Adds or updates a subscriber in Encharge.

Send campaign

Creates or sends a campaign from Encharge.

Add to segment

Adds a subscriber to a segment in Encharge.

Basin Explore Basin →

Triggers

New form response

Fires when a form is submitted in Basin.

Survey completed

Fires when a respondent finishes a survey in Basin.

Response updated

Fires when an existing response is edited in Basin.

Actions

Create or update form

Creates or updates a form or survey in Basin.

Retrieve a response

Looks up a specific form response in Basin.

Add a respondent

Adds a respondent or contact to a form in Basin.

Add form respondents directly to subscriber lists When a user submits a form in Basin, automatically add them as a new subscriber in Encharge to grow your contact list. See details

Invite new subscribers to take an onboarding survey When a new subscriber is added in Encharge, add them as a respondent in Basin to gather baseline preferences. See details

See all Encharge + Basin integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Segment marketing contacts based on survey answers” between Encharge and Basin?

Yes — describe it in the box above and Knit's Integrations Agent researches Encharge and Basin's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions add people directly to subscriber lists?

Yes, completing a form response in Basin automatically adds the email address as a new subscriber in Encharge.

Can survey participants be sorted into marketing segments automatically?

Completing a survey in Basin can place subscribers into specific audience segments in Encharge based on their answers.