Send direct messages for captured follow-up tasks
When follow-up tasks are captured in Gong, automatically send a direct message in Engage to assign responsibility.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Engage Explore Engage →
TriggersFires when a new message is posted to a channel in Engage.
Fires when a new channel is created in Engage.
Fires when your team or a keyword is mentioned in Engage.
Fires when a new file is shared in Engage.
Posts a message to a channel in Engage.
Sends a direct message to a specific person in Engage.
Reacts to a message in Engage.
Adds a user to a channel in Engage.
Gong Explore Gong →
TriggersFires when a new meeting is recorded in Gong.
Fires when an AI-generated summary is ready in Gong.
Fires when a meeting transcript is ready in Gong.
Fires when a new action item is captured from a meeting in Gong.
Uploads an audio or video file to Gong for transcription.
More Engage + Gong workflows
See all Engage + Gong integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Send direct messages for captured follow-up tasks” between Engage and Gong?
Yes — describe it in the box above and Knit's Integrations Agent researches Engage and Gong's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Gong to Engage help my team post-meeting?
AI summaries, transcripts, and key takeaways generated in Gong are automatically posted directly into your team's chat channels in Engage.
Can meeting recordings be uploaded automatically from chat messages?
Yes, when audio or video files are shared in a Engage channel, they can be uploaded into Gong for automated transcription and summary generation.