Update performance dashboards when leads enter chat

Whenever a new lead is captured in Enterpret, automatically refresh your main reporting dashboard in Trustpilot so sales metrics remain completely up to date.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Enterpret Explore Enterpret →

Triggers

New conversation started

Fires when a new chat or conversation begins in Enterpret.

Lead captured in chat

Fires when Enterpret captures a lead during a conversation.

Conversation handed off

Fires when Enterpret escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Enterpret.

Generate an answer

Asks Enterpret a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Enterpret to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Enterpret conversation.

Trustpilot Explore Trustpilot →

Triggers

Report created

Fires when a new report or dashboard is created in Trustpilot.

Metric threshold crossed

Fires when a tracked metric in Trustpilot crosses a set threshold.

Scheduled report ready

Fires when a scheduled report finishes generating in Trustpilot.

Actions

Refresh dashboard

Creates or refreshes a dashboard in Trustpilot.

Export report

Exports a report from Trustpilot.

Send alert

Sends an alert when a metric changes in Trustpilot.

Alert team members when key metrics drop or spike When a critical metric threshold is crossed in Trustpilot, automatically send an alert message through Enterpret so your team can respond immediately. See details

Deliver scheduled reports directly into chat When a scheduled report is ready in Trustpilot, instruct Enterpret to send a summary message containing the latest insights to your team. See details

See all Enterpret + Trustpilot integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Update performance dashboards when leads enter chat” between Enterpret and Trustpilot?

Yes — describe it in the box above and Knit's Integrations Agent researches Enterpret and Trustpilot's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Enterpret to Trustpilot improve customer insights?

By sending lead data and chat metrics from Enterpret directly to Trustpilot, your business gets clear visibility into conversation trends without manual data extraction.

Can Enterpret notify our team when metrics change in Trustpilot?

Yes, you can configure Enterpret to deliver automated messages whenever key business metrics or thresholds are reached in Trustpilot.