Log activity in CRM when customer tickets are created

When a new ticket is created in Talkative, automatically log activity in EveryAction so account managers stay informed of open customer issues.

Try:

See all EveryAction + Talkative integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

EveryAction Explore EveryAction →

Triggers

New lead created

Fires when a new lead or contact is created in EveryAction.

Deal stage changed

Fires when a deal moves to a new stage in EveryAction.

Deal won

Fires when a deal is marked won in EveryAction.

Contact updated

Fires when a field on a contact changes in EveryAction.

Actions

Create or update contact

Creates or updates a contact in EveryAction.

Create deal

Creates a new deal in EveryAction.

Update deal stage

Moves a deal to a new stage in EveryAction.

Log activity

Logs a call, email, or note against a record in EveryAction.

Talkative Explore Talkative →

Triggers

New ticket created

Fires when a new support ticket is created in Talkative.

Ticket status changed

Fires when a ticket's status changes in Talkative.

Ticket assigned

Fires when a ticket in Talkative is assigned to an agent.

SLA breached

Fires when a ticket in Talkative breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Talkative.

Update ticket status

Updates a ticket's status in Talkative.

Assign ticket

Assigns a ticket in Talkative to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Talkative.

Open onboarding support tickets for newly closed deals When a deal is won in EveryAction, automatically create a ticket in Talkative so support engineers can initiate customer onboarding. See details

Update deal stages when critical support SLAs are breached If an SLA is breached in Talkative, automatically update the deal stage in EveryAction to alert sales leaders of potential account risks. See details

See all EveryAction + Talkative integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log activity in CRM when customer tickets are created” between EveryAction and Talkative?

Yes — describe it in the box above and Knit's Integrations Agent researches EveryAction and Talkative's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking EveryAction and Talkative?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in EveryAction can automatically generate a ticket in Talkative for implementation support.