Engage customers in chat when online shopping carts are abandoned

When a shopper abandons their cart in Kajabi, prompt EyeLevel.ai to send a proactive message assisting them with checkout questions.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

EyeLevel.ai Explore EyeLevel.ai →

Triggers

New conversation started

Fires when a new chat or conversation begins in EyeLevel.ai.

Lead captured in chat

Fires when EyeLevel.ai captures a lead during a conversation.

Conversation handed off

Fires when EyeLevel.ai escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through EyeLevel.ai.

Generate an answer

Asks EyeLevel.ai a question against its knowledge base and returns the answer.

Summarize a conversation

Uses EyeLevel.ai to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an EyeLevel.ai conversation.

Kajabi Explore Kajabi →

Triggers

New order

Fires when a customer places a new order in Kajabi.

Order status changed

Fires when an order in Kajabi is paid, fulfilled, refunded or disputed.

New customer

Fires when a new customer account is created in Kajabi.

Cart abandoned

Fires when a customer abandons their cart before completing checkout in Kajabi.

Actions

Create or update product

Creates or updates a product or listing in Kajabi.

Update order

Updates an order's status or fulfillment details in Kajabi.

Make a custom API request

Sends a custom API request to Kajabi for actions not covered by a dedicated action.

Send custom ecommerce updates when leads are captured in chat When a lead is captured in EyeLevel.ai, execute a custom API request in Kajabi to update store profiles or store special buyer preferences. See details

Congratulate affiliates via automated chat when commissions are earned When an affiliate commission is earned in Kajabi, send a personalized chat message through EyeLevel.ai to notify and encourage the partner. See details

See all EyeLevel.ai + Kajabi integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Engage customers in chat when online shopping carts are abandoned” between EyeLevel.ai and Kajabi?

Yes — describe it in the box above and Knit's Integrations Agent researches EyeLevel.ai and Kajabi's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does EyeLevel.ai help recover abandoned carts from Kajabi?

When a customer abandons their cart in Kajabi, EyeLevel.ai can automatically deliver a personalized chat message or generated response to encourage purchase completion.

Can chatbot events in EyeLevel.ai initiate custom workflows in Kajabi?

Yes, capturing a high-value lead or handing off a conversation in EyeLevel.ai can execute custom API requests in Kajabi to update shop records.