Advance candidate recruitment stage when provisioning ticket closes

When an onboarding support ticket status changes to completed in Gorgias, automatically update the candidate stage in Ezekia to ready for day one.

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See all Ezekia + Gorgias integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Ezekia Explore Ezekia →

Triggers

New candidate applied

Fires when a new candidate applies to a job in Ezekia.

Candidate stage changed

Fires when a candidate moves to a new pipeline stage in Ezekia.

Interview scheduled

Fires when an interview is scheduled in Ezekia.

Offer extended

Fires when an offer is extended to a candidate in Ezekia.

Actions

Create candidate

Creates a new candidate record in Ezekia.

Update candidate stage

Moves a candidate to a new pipeline stage in Ezekia.

Schedule interview

Schedules an interview for a candidate in Ezekia.

Send offer letter

Sends an offer letter to a candidate via Ezekia.

Gorgias Explore Gorgias →

Triggers

New ticket or conversation

Fires when a new support ticket or chat conversation starts in Gorgias.

Ticket status changed

Fires when a ticket's status changes in Gorgias.

Ticket assigned

Fires when a ticket in Gorgias is assigned to an agent.

SLA breached

Fires when a ticket in Gorgias breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Gorgias.

Update ticket status

Updates a ticket's status in Gorgias.

Assign ticket

Assigns a ticket in Gorgias to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Gorgias.

Create IT provisioning tickets when an offer is extended When an offer is extended in Ezekia, automatically create an IT setup ticket in Gorgias to prepare equipment for the incoming hire. See details

Add comments to candidate support tickets when candidate applies When a new candidate applies in Ezekia, automatically create or update a recruitment ticket in Gorgias to assign a team reviewer. See details

See all Ezekia + Gorgias integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Advance candidate recruitment stage when provisioning ticket closes” between Ezekia and Gorgias?

Yes — describe it in the box above and Knit's Integrations Agent researches Ezekia and Gorgias's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Ezekia with Gorgias help internal operations?

It automatically creates helpdesk or IT provisioning tickets in Gorgias when candidates reach key stages in Ezekia, like interview preparation or offer extensions.

Can ticket updates in Gorgias change candidate stages in Ezekia?

Yes, resolving or closing background check or IT provisioning tickets in Gorgias can automatically advance candidate recruitment stages in Ezekia.