Execute custom e-commerce routines from team messages

When a specific message is posted in Facebook Messenger, automatically execute a custom API request in Neto Commerce to update inventory or store configurations.

Try:

See all Facebook Messenger + Neto Commerce integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Facebook Messenger Explore Facebook Messenger →

Triggers

New message posted

Fires when a new message is posted to a channel in Facebook Messenger.

New channel created

Fires when a new channel is created in Facebook Messenger.

Mentioned in a message

Fires when your team or a keyword is mentioned in Facebook Messenger.

New file shared

Fires when a new file is shared in Facebook Messenger.

Actions

Send channel message

Posts a message to a channel in Facebook Messenger.

Send direct message

Sends a direct message to a specific person in Facebook Messenger.

Add reaction

Reacts to a message in Facebook Messenger.

Invite user to channel

Adds a user to a channel in Facebook Messenger.

Neto Commerce Explore Neto Commerce →

Triggers

New order

Fires when a customer places a new order in Neto Commerce.

Order status changed

Fires when an order in Neto Commerce is paid, fulfilled, refunded or disputed.

New customer

Fires when a new customer account is created in Neto Commerce.

Cart abandoned

Fires when a customer abandons their cart before completing checkout in Neto Commerce.

Actions

Create or update product

Creates or updates a product or listing in Neto Commerce.

Update order

Updates an order's status or fulfillment details in Neto Commerce.

Make a custom API request

Sends a custom API request to Neto Commerce for actions not covered by a dedicated action.

Alert sales channels to abandoned shopping carts When a customer abandons a cart in Neto Commerce, automatically post a channel message in Facebook Messenger so marketing teams can launch recovery efforts. See details

Notify team channels when affiliates earn commission Whenever an affiliate commission is earned in Neto Commerce, send a direct message in Facebook Messenger to keep account managers updated on payout activity. See details

See all Facebook Messenger + Neto Commerce integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Execute custom e-commerce routines from team messages” between Facebook Messenger and Neto Commerce?

Yes — describe it in the box above and Knit's Integrations Agent researches Facebook Messenger and Neto Commerce's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Neto Commerce to Facebook Messenger benefit store managers?

It posts instant notifications into key chat channels in Facebook Messenger whenever sales milestones or abandoned carts occur in Neto Commerce.

Can team messages in Facebook Messenger initiate custom updates in Neto Commerce?

Yes, specific chat messages posted in Facebook Messenger can invoke custom API calls in Neto Commerce to automate store administrative tasks directly from team chat.