Send customer feedback surveys on closed deals

When a deal is marked won in FireHawkCRM, automatically add the customer as a respondent in SALT to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

FireHawkCRM Explore FireHawkCRM →

Triggers

New lead created

Fires when a new lead or contact is created in FireHawkCRM.

Deal stage changed

Fires when a deal moves to a new stage in FireHawkCRM.

Deal won

Fires when a deal is marked won in FireHawkCRM.

Contact updated

Fires when a field on a contact changes in FireHawkCRM.

Actions

Create or update contact

Creates or updates a contact in FireHawkCRM.

Create deal

Creates a new deal in FireHawkCRM.

Update deal stage

Moves a deal to a new stage in FireHawkCRM.

Log activity

Logs a call, email, or note against a record in FireHawkCRM.

SALT Explore SALT →

Triggers

New form response

Fires when a form is submitted in SALT.

Survey completed

Fires when a respondent finishes a survey in SALT.

Response updated

Fires when an existing response is edited in SALT.

Actions

Create or update form

Creates or updates a form or survey in SALT.

Retrieve a response

Looks up a specific form response in SALT.

Add a respondent

Adds a respondent or contact to a form in SALT.

Convert form responses into CRM contacts When a prospect submits a new form response in SALT, automatically create or update their contact profile in FireHawkCRM. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in SALT, automatically log the activity under their profile in FireHawkCRM so reps see customer sentiment. See details

See all FireHawkCRM + SALT integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between FireHawkCRM and SALT?

Yes — describe it in the box above and Knit's Integrations Agent researches FireHawkCRM and SALT's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in FireHawkCRM?

Yes, inbound responses from SALT can instantly generate new lead records or deals in FireHawkCRM without manual data entry.

Can I send survey invitations based on deal updates in FireHawkCRM?

Yes, when a deal is won or updated in FireHawkCRM, you can automatically add the contact as a respondent in SALT to collect feedback.