Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Aircall, automatically log the activity on the contact's record in FLG.

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See all FLG + Aircall integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

FLG Explore FLG →

Triggers

New contact or lead

Fires when a new contact or lead is added to FLG.

Contact updated

Fires when a field on a contact changes in FLG.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in FLG.

Deal won

Fires when a deal is marked won in FLG.

Actions

Create or update contact

Creates or updates a contact in FLG.

Create deal

Creates a new deal in FLG.

Update record stage

Moves a deal or record to a new stage in FLG.

Log activity

Logs a call, email, or note against a record in FLG.

Aircall Explore Aircall →

Triggers

New inbound SMS

Fires when a new text message is received in Aircall.

New call

Fires when a new call comes in or out through Aircall.

Missed call

Fires when a call is missed in Aircall.

Call recording ready

Fires when a call recording finishes processing in Aircall.

Actions

Send an SMS or MMS

Sends a text message through Aircall.

Place an outbound call

Starts an outbound call via Aircall.

Create or update a contact

Creates or updates a contact in Aircall.

Send a voice message

Sends a recorded voice message via Aircall.

Send text messages to newly created leads When a new lead is created in FLG, automatically send a welcome SMS via Aircall to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in FLG, send an automated SMS via Aircall to confirm details with the client. See details

See all FLG + Aircall integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between FLG and Aircall?

Yes — describe it in the box above and Knit's Integrations Agent researches FLG and Aircall's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting FLG and Aircall help track phone communications?

Inbound calls, text messages, and missed calls handled in Aircall can automatically log activities or update lead profiles directly inside FLG.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in FLG can prompt Aircall to send an automated SMS confirmation or message to the client.