Alert team channels to new social mentions
When a customer mentions your handle or leaves a comment on Bettermode, post an instant alert in Flock so staff can respond.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Flock Explore Flock →
TriggersFires when a new message is posted to a channel in Flock.
Fires when your team or a keyword is mentioned in Flock.
Fires when a new channel is created in Flock.
Fires when a new file is shared in Flock.
Posts a message to a channel in Flock.
Sends a direct message to a person in Flock.
Creates a new channel in Flock.
Adds a user to a channel in Flock.
Bettermode Explore Bettermode →
TriggersFires when a scheduled post goes live in Bettermode.
Fires when a post fails to publish in Bettermode.
Fires when your brand is mentioned or a post gets a comment in Bettermode.
Creates a post in Bettermode or adds it to the schedule.
Adds a post to the publishing queue in Bettermode.
Posts a reply to a comment in Bettermode.
More Flock + Bettermode workflows
Notify chat channels about failed social posts
When a post fails to publish in Bettermode, automatically send a channel message in Flock so your marketing team can fix the issue quickly.
See details
Schedule social posts directly from chat messages
When a message is posted in a designated social queue channel in Flock, add that text as a new draft post in Bettermode.
See details
See all Flock + Bettermode integrations → · Browse the full workflow library →
Common questions
Can Knit build “Alert team channels to new social mentions” between Flock and Bettermode?
Yes — describe it in the box above and Knit's Integrations Agent researches Flock and Bettermode's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can teams get notified in Flock if a social post fails?
Yes, if a scheduled post fails to publish in Bettermode, an automated notification delivers the error details directly to a designated team channel in Flock.
How can chat channels help monitor brand mentions?
Whenever a customer mentions your brand or leaves a comment on Bettermode, an alert posts to your community or support channel in Flock.