Turn social media mentions into team follow-up tasks

When a new mention or comment is detected in Instagram for Business, create a task in Flow so team members can investigate and reply.

Try:

See all Flow + Instagram for Business integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Flow Explore Flow →

Triggers

New task created

Fires when a new task or card is created in Flow.

Task completed

Fires when a task in Flow is marked complete.

Due date approaching

Fires when a task's due date in Flow is coming up.

Comment added

Fires when a comment is added to a task in Flow.

Actions

Create task

Creates a new task in Flow.

Update task

Updates a task's status or assignee in Flow.

Add comment

Posts a comment on a task in Flow.

Move task

Moves a task in Flow to a different board or list.

Instagram for Business Explore Instagram for Business →

Triggers

New post published

Fires when a scheduled post goes live in Instagram for Business.

Post failed to publish

Fires when a post fails to publish in Instagram for Business.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Instagram for Business.

Actions

Create or schedule a post

Creates a post in Instagram for Business or adds it to the schedule.

Add a post to the queue

Adds a post to the publishing queue in Instagram for Business.

Reply to a comment

Posts a reply to a comment in Instagram for Business.

Schedule social posts from completed content tasks When a social post task is marked complete in Flow, add the approved copy to the publishing queue in Instagram for Business. See details

Alert project boards when posts fail to publish When a scheduled post fails to publish in Instagram for Business, create an urgent task in Flow to alert the social media manager. See details

See all Flow + Instagram for Business integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Turn social media mentions into team follow-up tasks” between Flow and Instagram for Business?

Yes — describe it in the box above and Knit's Integrations Agent researches Flow and Instagram for Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can completed content tasks in Flow be published to Instagram for Business?

Yes, marking social content tasks as complete in Flow can automatically queue or schedule the draft post in Instagram for Business.

How can audience interactions on Instagram for Business create work for team members in Flow?

When new comments or brand mentions appear in Instagram for Business, automated tasks can be added in Flow so team members can review and respond.