Send customer feedback surveys on closed deals

When a deal is marked won in Odoo, automatically add the customer as a respondent in FluidForms to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

FluidForms Explore FluidForms →

Triggers

New form response

Fires when a form is submitted in FluidForms.

Survey completed

Fires when a respondent finishes a survey in FluidForms.

Response updated

Fires when an existing response is edited in FluidForms.

Actions

Create or update form

Creates or updates a form or survey in FluidForms.

Retrieve a response

Looks up a specific form response in FluidForms.

Add a respondent

Adds a respondent or contact to a form in FluidForms.

Odoo Explore Odoo →

Triggers

New lead created

Fires when a new lead or contact is created in Odoo.

Deal stage changed

Fires when a deal moves to a new stage in Odoo.

Deal won

Fires when a deal is marked won in Odoo.

Contact updated

Fires when a field on a contact changes in Odoo.

Actions

Create or update contact

Creates or updates a contact in Odoo.

Create deal

Creates a new deal in Odoo.

Update deal stage

Moves a deal to a new stage in Odoo.

Log activity

Logs a call, email, or note against a record in Odoo.

Convert form responses into CRM contacts When a prospect submits a new form response in FluidForms, automatically create or update their contact profile in Odoo. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in FluidForms, automatically log the activity under their profile in Odoo so reps see customer sentiment. See details

See all FluidForms + Odoo integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between FluidForms and Odoo?

Yes — describe it in the box above and Knit's Integrations Agent researches FluidForms and Odoo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Odoo?

Yes, inbound responses from FluidForms can instantly generate new lead records or deals in Odoo without manual data entry.

Can I send survey invitations based on deal updates in Odoo?

Yes, when a deal is won or updated in Odoo, you can automatically add the contact as a respondent in FluidForms to collect feedback.