Send customer feedback surveys on closed deals

When a deal is marked won in karmaCRM, automatically add the customer as a respondent in Formstack to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Formstack Explore Formstack →

Triggers

New form response

Fires when a form is submitted in Formstack.

Survey completed

Fires when a respondent finishes a survey in Formstack.

Response updated

Fires when an existing response is edited in Formstack.

Actions

Create or update form

Creates or updates a form or survey in Formstack.

Retrieve a response

Looks up a specific form response in Formstack.

Add a respondent

Adds a respondent or contact to a form in Formstack.

karmaCRM Explore karmaCRM →

Triggers

New lead created

Fires when a new lead or contact is created in karmaCRM.

Deal stage changed

Fires when a deal moves to a new stage in karmaCRM.

Deal won

Fires when a deal is marked won in karmaCRM.

Contact updated

Fires when a field on a contact changes in karmaCRM.

Actions

Create or update contact

Creates or updates a contact in karmaCRM.

Create deal

Creates a new deal in karmaCRM.

Update deal stage

Moves a deal to a new stage in karmaCRM.

Log activity

Logs a call, email, or note against a record in karmaCRM.

Convert form responses into CRM contacts When a prospect submits a new form response in Formstack, automatically create or update their contact profile in karmaCRM. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Formstack, automatically log the activity under their profile in karmaCRM so reps see customer sentiment. See details

See all Formstack + karmaCRM integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Formstack and karmaCRM?

Yes — describe it in the box above and Knit's Integrations Agent researches Formstack and karmaCRM's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in karmaCRM?

Yes, inbound responses from Formstack can instantly generate new lead records or deals in karmaCRM without manual data entry.

Can I send survey invitations based on deal updates in karmaCRM?

Yes, when a deal is won or updated in karmaCRM, you can automatically add the contact as a respondent in Formstack to collect feedback.