Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in JustCall, automatically log the activity on the contact's record in FreedomSoft.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

FreedomSoft Explore FreedomSoft →

Triggers

New contact or lead

Fires when a new contact or lead is added to FreedomSoft.

Contact updated

Fires when a field on a contact changes in FreedomSoft.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in FreedomSoft.

Deal won

Fires when a deal is marked won in FreedomSoft.

Actions

Create or update contact

Creates or updates a contact in FreedomSoft.

Create deal

Creates a new deal in FreedomSoft.

Update record stage

Moves a deal or record to a new stage in FreedomSoft.

Log activity

Logs a call, email, or note against a record in FreedomSoft.

JustCall Explore JustCall →

Triggers

New inbound SMS

Fires when a new text message is received in JustCall.

New call

Fires when a new call comes in or out through JustCall.

Missed call

Fires when a call is missed in JustCall.

Call recording ready

Fires when a call recording finishes processing in JustCall.

Actions

Send an SMS or MMS

Sends a text message through JustCall.

Place an outbound call

Starts an outbound call via JustCall.

Create or update a contact

Creates or updates a contact in JustCall.

Send a voice message

Sends a recorded voice message via JustCall.

Send text messages to newly created leads When a new lead is created in FreedomSoft, automatically send a welcome SMS via JustCall to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in FreedomSoft, send an automated SMS via JustCall to confirm details with the client. See details

See all FreedomSoft + JustCall integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between FreedomSoft and JustCall?

Yes — describe it in the box above and Knit's Integrations Agent researches FreedomSoft and JustCall's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting FreedomSoft and JustCall help track phone communications?

Inbound calls, text messages, and missed calls handled in JustCall can automatically log activities or update lead profiles directly inside FreedomSoft.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in FreedomSoft can prompt JustCall to send an automated SMS confirmation or message to the client.