FreeScout + tawk.to Integrations
Put FreeScout + tawk.to to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between FreeScout and tawk.to
See the kind of workflows teams build with FreeScout and tawk.to below — describe the exact one you want above and the Agent builds it on demand.
FreeScout + tawk.to
When a conversation is created in FreeScout, update chat history or visitor logs in tawk.to.
Escalate issues to external support desks
When a new ticket is created in FreeScout, automatically mirror the issue as a new ticket in tawk.to for specialized tier-two investigation.
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Sync status changes across help desks
When a ticket status changes in tawk.to, automatically update the matching ticket status in FreeScout to keep customer success agents informed.
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Forward critical SLA breaches to secondary queues
When an SLA is breached in FreeScout, automatically create an urgent ticket in tawk.to and assign it to senior technical staff.
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Browse the full workflow library →
Looking to achieve something else with FreeScout and tawk.to?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for FreeScout and tawk.to
Everything FreeScout and tawk.to can do inside a workflow — the triggers that start one and the actions that run when it fires.
FreeScout Explore FreeScout →
FreeScout is an open-source help desk and shared inbox application for managing customer support communications and email ticketing.
TriggersTriggers when a new conversation is created.
Create a new Conversation.
tawk.to Explore tawk.to →
tawk.to is a free live chat software that enables businesses to monitor website visitors and provide real-time customer support.
Knit's Integrations Agent builds tawk.to's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against tawk.to's API.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about FreeScout + tawk.to
Is there a pre-built FreeScout + tawk.to automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches FreeScout and tawk.to's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built FreeScout or tawk.to connector?
No. The Agent works whether or not FreeScout or tawk.to already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why sync tickets across two separate ticketing platforms?
It allows customer support, engineering, and external vendor teams to collaborate in their preferred ticketing platforms without manual status updates or missed context.
Do comments and status changes mirror bidirectionally?
Yes, status updates or newly assigned tickets in one platform can immediately update the corresponding issue in the second platform.