Invite clients to satisfaction surveys after payment
When a payment is received in FreshBooks, automatically add the customer as a respondent in Gravity Forms to collect post-service feedback.
See all FreshBooks + Gravity Forms integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
FreshBooks Explore FreshBooks →
TriggersFires when a new invoice is created in FreshBooks.
Fires when a payment is recorded in FreshBooks.
Fires when an invoice in FreshBooks passes its due date unpaid.
Fires when a new expense is recorded in FreshBooks.
Creates a new invoice in FreshBooks.
Records a payment against an invoice in FreshBooks.
Creates a new expense entry in FreshBooks.
Syncs a customer's billing record in FreshBooks.
Gravity Forms Explore Gravity Forms →
TriggersFires when a form is submitted in Gravity Forms.
Fires when a respondent finishes a survey in Gravity Forms.
Fires when an existing response is edited in Gravity Forms.
Creates or updates a form or survey in Gravity Forms.
Looks up a specific form response in Gravity Forms.
Adds a respondent or contact to a form in Gravity Forms.
More FreshBooks + Gravity Forms workflows
Generate invoices from intake form responses
When a customer submits an order form in Gravity Forms, automatically create a detailed invoice in FreshBooks to streamline client billing.
See details
Sync customer profile changes from updated surveys
When a respondent updates their feedback details in Gravity Forms, automatically sync their revised contact information in FreshBooks.
See details
See all FreshBooks + Gravity Forms integrations → · Browse the full workflow library →
Common questions
Can Knit build “Invite clients to satisfaction surveys after payment” between FreshBooks and Gravity Forms?
Yes — describe it in the box above and Knit's Integrations Agent researches FreshBooks and Gravity Forms's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can order form submissions generate customer invoices?
Yes, completing a request or order form in Gravity Forms can automatically generate a corresponding customer invoice in FreshBooks.
How can I survey customers after they pay an invoice?
When a payment is recorded in FreshBooks, you can automatically add the client as a survey respondent in Gravity Forms to request feedback.