FreshBooks Jotform

Invite clients to satisfaction surveys after payment

When a payment is received in FreshBooks, automatically add the customer as a respondent in Jotform to collect post-service feedback.

Try:

See all FreshBooks + Jotform integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

FreshBooks Explore FreshBooks →

Triggers
New invoice created

Fires when a new invoice is created in FreshBooks.

Payment received

Fires when a payment is recorded in FreshBooks.

Invoice overdue

Fires when an invoice in FreshBooks passes its due date unpaid.

Expense recorded

Fires when a new expense is recorded in FreshBooks.

Actions
Create invoice

Creates a new invoice in FreshBooks.

Record payment

Records a payment against an invoice in FreshBooks.

Create expense

Creates a new expense entry in FreshBooks.

Sync customer record

Syncs a customer's billing record in FreshBooks.

Jotform Explore Jotform →

Triggers
New form response

Fires when a form is submitted in Jotform.

Survey completed

Fires when a respondent finishes a survey in Jotform.

Response updated

Fires when an existing response is edited in Jotform.

Actions
Create or update form

Creates or updates a form or survey in Jotform.

Retrieve a response

Looks up a specific form response in Jotform.

Add a respondent

Adds a respondent or contact to a form in Jotform.

Generate invoices from intake form responses When a customer submits an order form in Jotform, automatically create a detailed invoice in FreshBooks to streamline client billing. See details
Sync customer profile changes from updated surveys When a respondent updates their feedback details in Jotform, automatically sync their revised contact information in FreshBooks. See details

See all FreshBooks + Jotform integrations →  ·  Browse the full workflow library →

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA
FAQ

Common questions

Can Knit build “Invite clients to satisfaction surveys after payment” between FreshBooks and Jotform?

Yes — describe it in the box above and Knit's Integrations Agent researches FreshBooks and Jotform's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can order form submissions generate customer invoices?

Yes, completing a request or order form in Jotform can automatically generate a corresponding customer invoice in FreshBooks.

How can I survey customers after they pay an invoice?

When a payment is recorded in FreshBooks, you can automatically add the client as a survey respondent in Jotform to request feedback.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human