Freshcaller Redtail

Freshcaller + Redtail Integrations, Built by an AI Agent

Put Freshcaller + Redtail to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Freshcaller and Redtail below — describe the exact one you want above and the Agent builds it on demand.

Freshcaller + Redtail When a voicemail is received in Freshcaller, log contact activity notes in Redtail CRM. See details
Send text messages to newly created leads When a new lead is created in Redtail, automatically send a welcome SMS via Freshcaller to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in Freshcaller, automatically log the activity on the contact's record in Redtail. See details
Dispatch text confirmations on won deals When a deal is won in Redtail, send an automated SMS via Freshcaller to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with Freshcaller and Redtail?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Freshcaller and Redtail

Everything Freshcaller and Redtail can do inside a workflow — the triggers that start one and the actions that run when it fires.

Freshcaller Explore Freshcaller →

Freshcaller is a cloud PBX and virtual call center software that enables teams to manage inbound and outbound calls.

Triggers
Missed Call

Triggers when there is a missed or an abandoned call (inbound/outbound).

Call Completed

Triggers when a call is completed (inbound/outbound).

Voicemail

Triggers when a call reaches voicemail.

Notes Available

Triggers when a user takes call notes for any call (inbound/outbound).

Actions
Create Contact

Create a contact on the caller account.

Redtail Explore Redtail →

Redtail CRM is a web-based customer relationship management platform designed specifically for financial advisors and wealth management professionals.

Triggers
Activity Created

Triggers when a new activity is created in your database.

Activity Deleted

Triggers when an activity is deleted in your database.

Activity Updated

Triggers when an activity is updated in your database.

Contact Created

Triggers when a new contact is created in your database.

Contact Deleted

Triggers when a new contact is deleted in your database.

Contact Updated

Triggers when an existing contact is updated in your database.

Actions
Create Activity

Creates a new activity in your database.

Create Contact

Creates a new contact in your database.

Create Opportunity

Creates a new opportunity in your database.

Update Activity

Updates and existing activity in your database.

Update Contact

Updates an existing contact in your database.

Update Opportunity

Updates an existing opportunity in your database.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Freshcaller + Redtail

Is there a pre-built Freshcaller + Redtail automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Freshcaller and Redtail's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Freshcaller or Redtail connector?

No. The Agent works whether or not Freshcaller or Redtail already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Redtail and Freshcaller help track phone communications?

Inbound calls, text messages, and missed calls handled in Freshcaller can automatically log activities or update lead profiles directly inside Redtail.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Redtail can prompt Freshcaller to send an automated SMS confirmation or message to the client.

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