Freshping RingCentral

Text engineers when critical issues occur

When a new issue is captured in Freshping, automatically send an SMS via RingCentral to alert the on-call developer.

Try:

See all Freshping + RingCentral integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Freshping Explore Freshping →

Triggers
New issue captured

Fires when a new error or issue is captured in Freshping.

Issue status changed

Fires when an issue's status changes in Freshping.

Deployment tracked

Fires when a new deployment is tracked in Freshping.

Actions
Create issue

Creates or updates an issue in Freshping.

Assign issue

Assigns an issue in Freshping to a teammate.

Resolve issue

Resolves or mutes an issue in Freshping.

RingCentral Explore RingCentral →

Triggers
New inbound SMS

Fires when a new text message is received in RingCentral.

New call

Fires when a new call comes in or out through RingCentral.

Missed call

Fires when a call is missed in RingCentral.

Call recording ready

Fires when a call recording finishes processing in RingCentral.

Actions
Send an SMS or MMS

Sends a text message through RingCentral.

Place an outbound call

Starts an outbound call via RingCentral.

Create or update a contact

Creates or updates a contact in RingCentral.

Send a voice message

Sends a recorded voice message via RingCentral.

Create developer issues from customer text messages When an inbound SMS reporting a bug is received in RingCentral, automatically create a tracking issue in Freshping. See details
Send voice alerts on software deployment status updates When a critical deployment is tracked in Freshping, send a voice message or outbound call through RingCentral to notify team leaders. See details

See all Freshping + RingCentral integrations →  ·  Browse the full workflow library →

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA
FAQ

Common questions

Can Knit build “Text engineers when critical issues occur” between Freshping and RingCentral?

Yes — describe it in the box above and Knit's Integrations Agent researches Freshping and RingCentral's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can developer alerts be sent as text messages?

Yes, when a new critical issue is captured or a deployment fails in Freshping, an automated text message can be sent immediately via RingCentral.

Can customer text messages turn into developer issues?

Absolutely, when a customer texts an issue or leaves a missed call in RingCentral, you can automatically create a developer issue in Freshping.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human