Freshservice Google Forms

Freshservice + Google Forms Integrations

Put Freshservice + Google Forms to work with AI and enterprise-grade automation

Try:

Learn more about Freshservice integrations or talk to a human

Trusted by teams already building on Knit·4.9 out of 5 stars4.9/5 on G2·GoogleGoogle for Startups Accelerator
prismforceHackerearthIsotopes AIInfojobsPayoneerOutsolveSkuadPayworksItiliteOnsurityRazorpayXMultiplierPeoplestrongScrutCeipal

See the kind of workflows teams build with Freshservice and Google Forms below — describe the exact one you want above and the Agent builds it on demand.

Freshservice + Google Forms When a new submission is received in Google Forms, create a support ticket in Freshservice.
Turn survey bug reports into developer tickets When a user completes a bug report survey in Google Forms, automatically create a detailed issue in Freshservice for your engineering team to investigate. See details
Log resolved issue details back to user response records When an issue is resolved in Freshservice, automatically update the corresponding respondent entry in Google Forms to keep customer feedback loops closed. See details
Assign priority developer tasks from feature request forms When a new form submission is received in Google Forms, automatically create and assign an issue to a developer in Freshservice based on the request category. See details

Browse the full workflow library →

Looking to achieve something else with Freshservice and Google Forms?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

Try Knit Free

Triggers & actions for Freshservice and Google Forms

Everything Freshservice and Google Forms can do inside a workflow — the triggers that start one and the actions that run when it fires.

Freshservice Explore Freshservice →

An IT service management software that manages ticketing, asset inventory, server health, and system monitoring.

Triggers
New Ticket

Triggers when there is a new ticket is created in Freshservice.

New User

Triggers when a new User is created.

Updated Ticket

Triggers when a Ticket is updated.

Update User

Triggers when a user is updated.

Actions
Add Notes to a Ticket

Add Private or Public notes to a Freshservice Support Ticket.

Create Ticket

Create a ticket in Freshservice for your domain.

Create Requester

Allows you to create a Requester in Freshservice for your support domain.

Request Ticket Approval

Creates a ticket approval request

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Google Forms Explore Google Forms →

Google Forms is a web-based administration tool for creating surveys, quizzes, and data collection forms.

Knit's Integrations Agent builds Google Forms's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Google Forms's API.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
Visit our Security Center Review the DPA

Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Freshservice + Google Forms

Is there a pre-built Freshservice + Google Forms automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Freshservice and Google Forms's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Freshservice or Google Forms connector?

No. The Agent works whether or not Freshservice or Google Forms already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can customer feedback forms feed into engineering tasks?

When users submit a bug report or survey in Google Forms, a structured issue is automatically created in Freshservice for developers to triage.

Can survey tools gather follow-up details based on issue updates?

Yes, when an issue status changes or is resolved in Freshservice, you can update form records or add respondents in Google Forms for follow-up testing.

Put Integrations on Autopilot. Talk to Experts.

Knit is loved by customers across the globe due to our seamless product and white glove support. You'll love us too!

Talk to a Human