Create collaboration tasks from new social media mentions

When a user mentions your brand on Postpone, automatically create a task in Friday for your support or marketing team to follow up.

Try:

See all Friday + Postpone integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Friday Explore Friday →

Triggers

New post or update shared

Fires when a new post or update is shared in Friday.

New comment or review

Fires when someone comments on or reviews an item in Friday.

Task assigned

Fires when a task is assigned to someone in Friday.

Actions

Create a post or update

Posts an update or announcement in Friday.

Create a task

Creates a new task in Friday.

Create a project or space

Creates a new project or workspace in Friday.

Share a file or folder

Shares a file or folder in Friday.

Postpone Explore Postpone →

Triggers

New post published

Fires when a scheduled post goes live in Postpone.

Post failed to publish

Fires when a post fails to publish in Postpone.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Postpone.

Actions

Create or schedule a post

Creates a post in Postpone or adds it to the schedule.

Add a post to the queue

Adds a post to the publishing queue in Postpone.

Reply to a comment

Posts a reply to a comment in Postpone.

Queue social posts when team updates are shared When a new project update is shared in Friday, automatically add a matching announcement post to your queue in Postpone. See details

Post team notifications when social publications fail When a scheduled post fails to publish in Postpone, automatically create an update in Friday so the social media team can fix it. See details

See all Friday + Postpone integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create collaboration tasks from new social media mentions” between Friday and Postpone?

Yes — describe it in the box above and Knit's Integrations Agent researches Friday and Postpone's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can social media engagement automatically create work tasks for team members?

When a new comment or mention occurs in Postpone, a task can be automatically assigned to team members in Friday.

Can internal team updates publish content to social media accounts?

Yes, sharing a post or update in Friday can automatically schedule or queue a new social post in Postpone.