Fullstory Twilio

Fullstory + Twilio Integrations, Built by an AI Agent

Put Fullstory + Twilio to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Fullstory and Twilio below — describe the exact one you want above and the Agent builds it on demand.

Fullstory + Twilio Send an SMS via Twilio when custom events trigger in FullStory. See details
Send text alerts when key metric thresholds are crossed When a critical performance metric crosses a set limit in Fullstory, automatically send an SMS alert to executives via Twilio. See details
Notify team leads via SMS when scheduled reports are ready When a scheduled executive summary is ready in Fullstory, send a text notification through Twilio with immediate access details. See details
Alert analytics teams to high phone activity When a missed call comes into Twilio, automatically send an alert to Fullstory so managers can monitor customer response times. See details

Browse the full workflow library →

Looking to achieve something else with Fullstory and Twilio?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Fullstory and Twilio

Everything Fullstory and Twilio can do inside a workflow — the triggers that start one and the actions that run when it fires.

Fullstory Explore Fullstory →

A digital experience intelligence platform that captures user interactions and provides analytics to optimize website experiences.

Triggers
Native Mobile Crash

Triggers when a native mobile crash event is detected.

Note Created

Triggers when a user adds a note to a session.

Custom Event

Triggers when a custom event is detected in a FullStory session.

Segment Threshold Alert

Triggers when a segment threshold alert in FullStory is fired.

Actions
Generate AI Session Summary

Generates a session summary using the Fullstory AI Session Summary API

Set User Properties

Updates user information in FullStory.

Track Event

Sends an event to FullStory.

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Fullstory + Twilio

Is there a pre-built Fullstory + Twilio automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Fullstory and Twilio's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Fullstory or Twilio connector?

No. The Agent works whether or not Fullstory or Twilio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I receive an SMS notification when a key KPI reaches a critical level?

Yes, when a metric threshold is crossed in Fullstory, Twilio can instantly send an SMS alert to key stakeholders.

Is it possible to prompt dashboard updates from incoming calls or texts?

You can set up workflows where receiving a specific inbound text in Twilio prompts an immediate dashboard refresh in Fullstory.

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