Turn form submissions into project tasks

When a new form response is received in Forms for Slack, automatically create a new task in Gainsight for team assignment.

Try:

See all Gainsight + Forms for Slack integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Gainsight Explore Gainsight →

Triggers

Checklist completed

Fires when a user completes an onboarding checklist in Gainsight.

Event tracked

Fires when Gainsight tracks a product event for a user.

Feedback received

Fires when a user leaves feedback, a feature request or a survey answer in Gainsight.

Announcement published

Fires when a changelog entry, release note or announcement is published in Gainsight.

Actions

Create or update user

Adds or updates a user and their properties in Gainsight.

Track event

Sends a product event to Gainsight.

Publish a flow

Publishes a checklist, tour or announcement in Gainsight.

Forms for Slack Explore Forms for Slack →

Triggers

New form response

Fires when a form is submitted in Forms for Slack.

Survey completed

Fires when a respondent finishes a survey in Forms for Slack.

Response updated

Fires when an existing response is edited in Forms for Slack.

Actions

Create or update form

Creates or updates a form or survey in Forms for Slack.

Retrieve a response

Looks up a specific form response in Forms for Slack.

Add a respondent

Adds a respondent or contact to a form in Forms for Slack.

Attach survey results to project board tasks When a survey is completed in Forms for Slack, automatically add a comment containing customer responses to the relevant task in Gainsight. See details

Add respondents to feedback forms when tasks complete When a task is completed in Gainsight, automatically add the project client as a respondent to a satisfaction survey in Forms for Slack. See details

See all Gainsight + Forms for Slack integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Turn form submissions into project tasks” between Gainsight and Forms for Slack?

Yes — describe it in the box above and Knit's Integrations Agent researches Gainsight and Forms for Slack's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form responses automatically generate task items?

Yes, each new submission in Forms for Slack can create a structured task in Gainsight with form answers pre-filled in the task description.

Can survey updates modify existing project tasks?

Yes, when survey responses are updated in Forms for Slack, corresponding task details or comments in Gainsight update automatically.