Add respondents to feedback forms when tasks complete

When a task is completed in Gainsight, automatically add the project client as a respondent to a satisfaction survey in Groopit.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Gainsight Explore Gainsight →

Triggers

Checklist completed

Fires when a user completes an onboarding checklist in Gainsight.

Event tracked

Fires when Gainsight tracks a product event for a user.

Feedback received

Fires when a user leaves feedback, a feature request or a survey answer in Gainsight.

Announcement published

Fires when a changelog entry, release note or announcement is published in Gainsight.

Actions

Create or update user

Adds or updates a user and their properties in Gainsight.

Track event

Sends a product event to Gainsight.

Publish a flow

Publishes a checklist, tour or announcement in Gainsight.

Groopit Explore Groopit →

Triggers

New form response

Fires when a form is submitted in Groopit.

Survey completed

Fires when a respondent finishes a survey in Groopit.

Response updated

Fires when an existing response is edited in Groopit.

Actions

Create or update form

Creates or updates a form or survey in Groopit.

Retrieve a response

Looks up a specific form response in Groopit.

Add a respondent

Adds a respondent or contact to a form in Groopit.

Turn form submissions into project tasks When a new form response is received in Groopit, automatically create a new task in Gainsight for team assignment. See details

Attach survey results to project board tasks When a survey is completed in Groopit, automatically add a comment containing customer responses to the relevant task in Gainsight. See details

See all Gainsight + Groopit integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Add respondents to feedback forms when tasks complete” between Gainsight and Groopit?

Yes — describe it in the box above and Knit's Integrations Agent researches Gainsight and Groopit's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form responses automatically generate task items?

Yes, each new submission in Groopit can create a structured task in Gainsight with form answers pre-filled in the task description.

Can survey updates modify existing project tasks?

Yes, when survey responses are updated in Groopit, corresponding task details or comments in Gainsight update automatically.