Send customer feedback surveys on closed deals

When a deal is marked won in Gainsight, automatically add the customer as a respondent in involve.me to gather post-sale feedback.

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See all Gainsight + involve.me integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Gainsight Explore Gainsight →

Triggers

New lead created

Fires when a new lead or contact is created in Gainsight.

Deal stage changed

Fires when a deal moves to a new stage in Gainsight.

Deal won

Fires when a deal is marked won in Gainsight.

Contact updated

Fires when a field on a contact changes in Gainsight.

Actions

Create or update contact

Creates or updates a contact in Gainsight.

Create deal

Creates a new deal in Gainsight.

Update deal stage

Moves a deal to a new stage in Gainsight.

Log activity

Logs a call, email, or note against a record in Gainsight.

involve.me Explore involve.me →

Triggers

New form response

Fires when a form is submitted in involve.me.

Survey completed

Fires when a respondent finishes a survey in involve.me.

Response updated

Fires when an existing response is edited in involve.me.

Actions

Create or update form

Creates or updates a form or survey in involve.me.

Retrieve a response

Looks up a specific form response in involve.me.

Add a respondent

Adds a respondent or contact to a form in involve.me.

Convert form responses into CRM contacts When a prospect submits a new form response in involve.me, automatically create or update their contact profile in Gainsight. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in involve.me, automatically log the activity under their profile in Gainsight so reps see customer sentiment. See details

See all Gainsight + involve.me integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Gainsight and involve.me?

Yes — describe it in the box above and Knit's Integrations Agent researches Gainsight and involve.me's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Gainsight?

Yes, inbound responses from involve.me can instantly generate new lead records or deals in Gainsight without manual data entry.

Can I send survey invitations based on deal updates in Gainsight?

Yes, when a deal is won or updated in Gainsight, you can automatically add the contact as a respondent in involve.me to collect feedback.