Initiate voice message follow-up on survey response update

When an urgent response is updated in OpnForm, automatically place an outbound voice message using GatewayAPI SMS to reach out promptly.

Try:

See all GatewayAPI SMS + OpnForm integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

GatewayAPI SMS Explore GatewayAPI SMS →

Triggers

New inbound SMS

Fires when a new text message is received in GatewayAPI SMS.

New call

Fires when a new call comes in or out through GatewayAPI SMS.

Missed call

Fires when a call is missed in GatewayAPI SMS.

Call recording ready

Fires when a call recording finishes processing in GatewayAPI SMS.

Actions

Send an SMS or MMS

Sends a text message through GatewayAPI SMS.

Place an outbound call

Starts an outbound call via GatewayAPI SMS.

Create or update a contact

Creates or updates a contact in GatewayAPI SMS.

Send a voice message

Sends a recorded voice message via GatewayAPI SMS.

OpnForm Explore OpnForm →

Triggers

New form response

Fires when a form is submitted in OpnForm.

Survey completed

Fires when a respondent finishes a survey in OpnForm.

Response updated

Fires when an existing response is edited in OpnForm.

Actions

Create or update form

Creates or updates a form or survey in OpnForm.

Retrieve a response

Looks up a specific form response in OpnForm.

Add a respondent

Adds a respondent or contact to a form in OpnForm.

Send text confirmation after form submission When a customer submits a new form response in OpnForm, automatically send an instant SMS confirmation via GatewayAPI SMS to verify receipt. See details

Add survey respondent after missed call When a call is missed in GatewayAPI SMS, automatically create a respondent record in OpnForm to send a follow-up inquiry form. See details

See all GatewayAPI SMS + OpnForm integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Initiate voice message follow-up on survey response update” between GatewayAPI SMS and OpnForm?

Yes — describe it in the box above and Knit's Integrations Agent researches GatewayAPI SMS and OpnForm's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can we send automated text messages when someone fills out a form?

Yes, as soon as a user submits a form response in OpnForm, an automated SMS confirmation or voice message can be sent immediately via GatewayAPI SMS.

Can inbound calls prompt survey invitations?

Yes, after a missed call or completed inbound call in GatewayAPI SMS, you can automatically create a respondent entry in OpnForm to request feedback.