Collect customer feedback when metric thresholds drop
When a key business metric crosses a threshold in Geckoboard, automatically add key contacts as respondents in Retently to gather feedback.
See all Geckoboard + Retently integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Geckoboard Explore Geckoboard →
TriggersFires when a new report or dashboard is created in Geckoboard.
Fires when a tracked metric in Geckoboard crosses a set threshold.
Fires when a scheduled report finishes generating in Geckoboard.
Creates or refreshes a dashboard in Geckoboard.
Exports a report from Geckoboard.
Sends an alert when a metric changes in Geckoboard.
Retently Explore Retently →
TriggersFires when a form is submitted in Retently.
Fires when a respondent finishes a survey in Retently.
Fires when an existing response is edited in Retently.
Creates or updates a form or survey in Retently.
Looks up a specific form response in Retently.
Adds a respondent or contact to a form in Retently.
More Geckoboard + Retently workflows
Refresh analytics dashboards upon survey completion
When a survey is completed in Retently, automatically initiate a dashboard refresh in Geckoboard so real-time metrics stay accurate.
See details
Fetch specific survey responses when reports are generated
When a scheduled report is ready in Geckoboard, automatically retrieve the latest survey response from Retently to populate qualitative insights.
See details
See all Geckoboard + Retently integrations → · Browse the full workflow library →
Common questions
Can Knit build “Collect customer feedback when metric thresholds drop” between Geckoboard and Retently?
Yes — describe it in the box above and Knit's Integrations Agent researches Geckoboard and Retently's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How do Geckoboard and Retently work together?
Data collected from surveys in Retently can instantly initiate dashboard refreshes in Geckoboard, while performance metrics in Geckoboard can trigger targeted feedback outreach in Retently.
Can metric changes in Geckoboard collect feedback in Retently?
Yes, when key thresholds are crossed in Geckoboard, you can automatically add respondents in Retently to investigate operational changes.