Invoice clients upon ticket resolution

When a ticket status is changed in Gestioo, automatically create an invoice in Alegra for billable technical services.

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See all Gestioo + Alegra integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Gestioo Explore Gestioo →

Triggers

New ticket created

Fires when a new support ticket is created in Gestioo.

Ticket status changed

Fires when a ticket's status changes in Gestioo.

Ticket assigned

Fires when a ticket in Gestioo is assigned to an agent.

SLA breached

Fires when a ticket in Gestioo breaches its response SLA.

Actions

Create ticket

Creates a new ticket in Gestioo.

Update ticket status

Updates a ticket's status in Gestioo.

Assign ticket

Assigns a ticket in Gestioo to an agent.

Add ticket comment

Posts an internal or public comment on a ticket in Gestioo.

Alegra Explore Alegra →

Triggers

New invoice created

Fires when a new invoice is created in Alegra.

Payment received

Fires when a payment is recorded in Alegra.

Invoice overdue

Fires when an invoice in Alegra passes its due date unpaid.

Expense recorded

Fires when a new expense is recorded in Alegra.

Actions

Create invoice

Creates a new invoice in Alegra.

Record payment

Records a payment against an invoice in Alegra.

Create expense

Creates a new expense entry in Alegra.

Sync customer record

Syncs a customer's billing record in Alegra.

Open support tickets for overdue accounts When an invoice becomes overdue in Alegra, automatically create a ticket in Gestioo so finance agents can resolve the payment issue. See details

Add billing comments when payments arrive When a payment is received in Alegra, automatically add a ticket comment in Gestioo to inform support staff that the account is paid. See details

See all Gestioo + Alegra integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Invoice clients upon ticket resolution” between Gestioo and Alegra?

Yes — describe it in the box above and Knit's Integrations Agent researches Gestioo and Alegra's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Alegra and Gestioo streamline billing support?

Support agents can see accounting updates directly in Gestioo, while overdue invoices in Alegra can automatically create tickets for payment resolution.

Can resolving a support ticket initiate customer invoicing?

Yes, when a billable support ticket status changes in Gestioo, an invoice can automatically be created in Alegra for the time spent.