Resolve issue reports when project tasks complete

When a task is marked complete in OneDesk, automatically resolve the corresponding issue in GitLab to maintain clean issue trackers.

Try:

See all GitLab + OneDesk integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

GitLab Explore GitLab →

Triggers

Job completed

Fires when a job, build or file conversion finishes in GitLab.

Job failed

Fires when a job, build or API request fails in GitLab.

Actions

Run an API request

Calls an GitLab endpoint with data from an earlier step.

Generate or convert a file

Creates a PDF, image or converted file with GitLab.

Validate or look up a value

Checks or enriches a phone number, address or IP with GitLab.

OneDesk Explore OneDesk →

Triggers

New task created

Fires when a new task, job or item is created in OneDesk.

Task completed

Fires when a task in OneDesk is marked complete.

Due date approaching

Fires when a task's due date in OneDesk is coming up.

Status changed

Fires when a task, job or project changes status in OneDesk.

Actions

Create task

Creates a new task, job or item in OneDesk.

Update task

Updates a task's status or assignee in OneDesk.

Add comment

Posts a comment on a task in OneDesk.

Assign task

Assigns a task in OneDesk to a team member.

Convert captured dev errors into project tasks When a new issue is captured in GitLab, automatically create a task in OneDesk so engineering leads can schedule the fix into upcoming sprints. See details

Update task stages when software deployments complete When a production deployment is tracked in GitLab, automatically move the associated feature task in OneDesk to the finished status. See details

See all GitLab + OneDesk integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Resolve issue reports when project tasks complete” between GitLab and OneDesk?

Yes — describe it in the box above and Knit's Integrations Agent researches GitLab and OneDesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Developer Tools + Project Management automation?

Marking the linked task in OneDesk complete (or moving it to review) automatically when a pull request merges in GitLab.

Does this need commit messages to reference the task ID?

That's the most reliable way to match them, though the Agent can also match on branch name or a manually linked reference depending on your workflow.