Turn social media feedback into engineering issues

When a customer leaves a comment or mention in DotSimple, automatically create an issue in Gleap so your engineering team can track bug reports.

Try:

See all Gleap + DotSimple integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Gleap Explore Gleap →

Triggers

New issue captured

Fires when a new error or issue is captured in Gleap.

Issue status changed

Fires when an issue's status changes in Gleap.

Deployment tracked

Fires when a new deployment is tracked in Gleap.

Actions

Create issue

Creates or updates an issue in Gleap.

Assign issue

Assigns an issue in Gleap to a teammate.

Resolve issue

Resolves or mutes an issue in Gleap.

DotSimple Explore DotSimple →

Triggers

New post published

Fires when a scheduled post goes live in DotSimple.

Post failed to publish

Fires when a post fails to publish in DotSimple.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in DotSimple.

Actions

Create or schedule a post

Creates a post in DotSimple or adds it to the schedule.

Add a post to the queue

Adds a post to the publishing queue in DotSimple.

Reply to a comment

Posts a reply to a comment in DotSimple.

Announce new software deployments on social media When a successful code deployment is tracked in Gleap, automatically queue a new status post in DotSimple to inform your audience. See details

Create technical tasks when social posts fail to publish When a post fails to publish in DotSimple, automatically create and assign an issue in Gleap so developers can investigate the error. See details

See all Gleap + DotSimple integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Turn social media feedback into engineering issues” between Gleap and DotSimple?

Yes — describe it in the box above and Knit's Integrations Agent researches Gleap and DotSimple's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can Gleap help address social media comments from DotSimple?

When users post complaints or report bugs on social media in DotSimple, an issue is automatically created in Gleap so developers can investigate right away.

Can technical deployment events in Gleap send updates to DotSimple?

Yes, tracking a successful product release or deployment in Gleap can automatically queue or publish announcement posts on DotSimple.