Google Chat + Keeping Integrations, Built by an AI Agent
Put Google Chat + Keeping to work with AI and enterprise-grade automation
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4.9/5 on G2·
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Workflows you can build between Google Chat and Keeping
See the kind of workflows teams build with Google Chat and Keeping below — describe the exact one you want above and the Agent builds it on demand.
Google Chat + Keeping
When new support tickets are created in Keeping, post notifications to a Google Chat space.
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Broadcast urgent SLA alerts to team channels
When a support ticket breaches its SLA in Keeping, automatically post an urgent notification in Google Chat so managers can intervene quickly.
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Create support tickets from team chat mentions
When a user is tagged in an operational channel in Google Chat, create a detailed support ticket in Keeping to keep accountability clear.
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Notify assigned agents on direct messages when tickets update
When a ticket status changes in Keeping, send a direct message in Google Chat to notify the assigned team member without cluttering email inboxes.
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Browse the full workflow library →
Looking to achieve something else with Google Chat and Keeping?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Google Chat and Keeping
Everything Google Chat and Keeping can do inside a workflow — the triggers that start one and the actions that run when it fires.
Google Chat Explore Google Chat →
Google Chat is a team communication service developed by Google that enables direct messaging and collaborative group rooms for organizations.
ActionsCreate a message in Hangouts Chat.
Keeping Explore Keeping →
A help desk solution built directly into Gmail to help teams manage and resolve customer support emails.
TriggersTriggers when agent is assigned to the ticket.
Triggers when agent replies to the ticket.
Triggers when customer replies to the ticket.
Triggers when a new note is created.
Triggers when a new ticket is created.
Triggers when conversation's status changed.
Other Team Chat apps on Knit
Explore more Team Chat integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnywhereWorks
AnywhereWorks is team chat software that facilitates instant messaging, video meetings, and remote team collaboration.
Brosix
Brosix is an instant messaging and team collaboration platform designed for secure internal business communication and file sharing.
Chanty
Chanty is a team messaging application featuring group chat, voice messages, video calls, and integrated task management tools.
Chatwork
Chatwork is a business messaging platform that combines group chat, task management, video calling, and file sharing for team collaboration.
Discord
Discord is a voice, video, and text communication platform popular among communities, gaming groups, and online topic discussions.
Fleep
Fleep is a messaging and team collaboration tool that combines chat, project tasks, and file sharing in one platform.
Flock
A business communication and team messaging app that provides channels, video conferencing, and productivity tools in one interface.
Glip
A team messaging and collaboration software by RingCentral featuring group chat, video meetings, and task assignment.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Google Chat + Keeping
Is there a pre-built Google Chat + Keeping automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Google Chat and Keeping's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Google Chat or Keeping connector?
No. The Agent works whether or not Google Chat or Keeping already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can internal messages in team channels become support tickets?
Yes, mentioning team members or posting specific messages in Google Chat can automatically create a ticket in Keeping to ensure issues are tracked and resolved.
How are teams notified when ticket deadlines are at risk?
When an SLA deadline is breached in Keeping, an urgent message is posted into a channel in Google Chat to alert engineers or managers immediately.