Follow up on detractors

When a low-score response arrives in Google Forms (Legacy), flag the customer in Cloutly.

Try:

See all Google Forms (Legacy) + Cloutly integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Google Forms (Legacy) Explore Google Forms (Legacy) →

Triggers

New form response

Fires when a form is submitted in Google Forms (Legacy).

Survey completed

Fires when a respondent finishes a survey in Google Forms (Legacy).

Response updated

Fires when an existing response is edited in Google Forms (Legacy).

Actions

Create or update form

Creates or updates a form or survey in Google Forms (Legacy).

Retrieve a response

Looks up a specific form response in Google Forms (Legacy).

Add a respondent

Adds a respondent or contact to a form in Google Forms (Legacy).

Cloutly Explore Cloutly →

Triggers

New review

Fires when a customer leaves a new review in Cloutly.

Review updated

Fires when a review is edited or answered in Cloutly.

New survey response

Fires when a customer answers a feedback survey in Cloutly.

Actions

Send a review request

Invites a customer to leave a review with Cloutly.

Create or update a customer

Adds or updates a customer contact in Cloutly.

Reply to a review

Posts a public reply to a review in Cloutly.

Ask promoters for reviews When a high-score response arrives in Google Forms (Legacy), send a review request from Cloutly. See details

Sync respondents When a form is submitted in Google Forms (Legacy), create or update the customer in Cloutly. See details

See all Google Forms (Legacy) + Cloutly integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Follow up on detractors” between Google Forms (Legacy) and Cloutly?

Yes — describe it in the box above and Knit's Integrations Agent researches Google Forms (Legacy) and Cloutly's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a survey trigger a review request?

Yes. When a response with a high score is submitted in Google Forms (Legacy), Cloutly can send a review request.

Can customers be synced?

Respondents in Google Forms (Legacy) can be created or updated as customers in Cloutly.