Gorgias Quo

Gorgias + Quo Integrations, Built by an AI Agent

Put Gorgias + Quo to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Gorgias and Quo below — describe the exact one you want above and the Agent builds it on demand.

Gorgias + Quo Automatically open Gorgias support tickets from completed calls in Quo. See details
Create support tickets from missed calls When a call is missed in Quo, automatically create a new support ticket in Gorgias with caller information so an agent can respond. See details
Send text notifications when ticket updates occur When a ticket status is updated to resolved in Gorgias, send an automated SMS update to the customer via Quo confirming resolution. See details

Browse the full workflow library →

Looking to achieve something else with Gorgias and Quo?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Gorgias and Quo

Everything Gorgias and Quo can do inside a workflow — the triggers that start one and the actions that run when it fires.

Gorgias Explore Gorgias →

An e-commerce helpdesk platform that unifies customer support channels into a single dashboard for online merchants.

Actions
Create Ticket

Creates a ticket

Create Ticket Message

Creates a Ticket Message in an existing ticket

Quo Explore Quo →

Quo is a cloud business phone system that allows teams to manage calls, text messages, and customer communications.

Triggers
Call Recording Completed

Triggers when a call recording has finished.

Call Summary Completed

Triggers when a call summary is completed.

Call Transcript Completed

Triggers when a call transcript is completed.

Incoming Call Completed

Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.

List Phone Numbers

Retrieve the list of phone numbers and users associated with your Quo workspace.

Outgoing Message Delivered

Triggers when an outbound message was delivered to the recipients.

Actions
Create or Update Contact

Creates a contact or updates an existing contact.

Send a Message

Sends a new message via Quo.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Gorgias + Quo

Is there a pre-built Gorgias + Quo automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Gorgias and Quo's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Gorgias or Quo connector?

No. The Agent works whether or not Gorgias or Quo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does Quo integration handle missed customer calls in Gorgias?

Whenever a customer call goes unanswered in Quo, a high-priority ticket is automatically generated in Gorgias with call details for prompt follow-up.

Can support agents send text messages directly through ticket updates?

Yes, when an agent updates or reassigns a ticket in Gorgias, an automated text notification can be dispatched to the customer via Quo.

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