Gorgias Starshipit

Gorgias + Starshipit Integrations, Built by an AI Agent

Put Gorgias + Starshipit to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Gorgias and Starshipit below — describe the exact one you want above and the Agent builds it on demand.

Gorgias + Starshipit When a new order is registered in Starshipit, pull order and tracking numbers. Attach tracking info to customer tickets in Gorgias. See details
Open support tickets for abandoned high-value carts When a customer abandons a high-value cart in Starshipit, automatically create a ticket in Gorgias so a support agent can assist with checkout. See details
Create partner support tickets when affiliates earn commissions When an affiliate earns a milestone commission in Starshipit, automatically create and assign a VIP ticket in Gorgias for financial verification and payout processing. See details
Initiate store account adjustments when tickets are resolved When a support ticket status changes to resolved in Gorgias, automatically send a custom API request to Starshipit to update customer records or promotional access. See details

Browse the full workflow library →

Looking to achieve something else with Gorgias and Starshipit?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Gorgias and Starshipit

Everything Gorgias and Starshipit can do inside a workflow — the triggers that start one and the actions that run when it fires.

Gorgias Explore Gorgias →

An e-commerce helpdesk platform that unifies customer support channels into a single dashboard for online merchants.

Actions
Create Ticket

Creates a ticket

Create Ticket Message

Creates a Ticket Message in an existing ticket

Starshipit Explore Starshipit →

Starshipit is a fulfillment and shipping automation application that integrates online stores with carrier networks to simplify parcel dispatch.

Triggers
New Order

Triggers when a new order is created/imported.

New Shipped Order

Triggers when an order is shipped or manifested.

New Writeback Error

Triggers when an order printed/shipped in the last three days has a writeback error.

Actions
Delete Product

Deletes one or more products from the catalog.

Get Order

Retrieves an orders details.

Get Tracking

Retrieve tracking details using a tracking number or an order number.

Manifest

Manifest using order ID(s), order number(s) or tracking number(s)

Create Order

Creates an outbound order.

Get Rates

Get shipping rates for the given addresses and packages.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Gorgias + Starshipit

Is there a pre-built Gorgias + Starshipit automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Gorgias and Starshipit's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Gorgias or Starshipit connector?

No. The Agent works whether or not Gorgias or Starshipit already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Starshipit to Gorgias help with abandoned carts?

When a high-value cart is abandoned in Starshipit, an automated support ticket is opened in Gorgias so customer service reps can reach out and offer assistance.

Can support ticket resolutions update my ecommerce store?

Yes, when a support ticket status updates in Gorgias, you can send custom requests to Starshipit to adjust partner account settings or issue store credits.

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