Log team discussions into CRM contact histories

When a new message is posted in GoTo Connect, automatically log the details as an activity against the contact record in Kommo.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

GoTo Connect Explore GoTo Connect →

Triggers

New message posted

Fires when a new message is posted to a channel in GoTo Connect.

New channel created

Fires when a new channel is created in GoTo Connect.

Mentioned in a message

Fires when your team or a keyword is mentioned in GoTo Connect.

New file shared

Fires when a new file is shared in GoTo Connect.

Actions

Send channel message

Posts a message to a channel in GoTo Connect.

Send direct message

Sends a direct message to a specific person in GoTo Connect.

Add reaction

Reacts to a message in GoTo Connect.

Invite user to channel

Adds a user to a channel in GoTo Connect.

Kommo Explore Kommo →

Triggers

New contact or lead

Fires when a new contact or lead is added to Kommo.

Contact updated

Fires when a field on a contact changes in Kommo.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Kommo.

Deal won

Fires when a deal is marked won in Kommo.

Actions

Create or update contact

Creates or updates a contact in Kommo.

Create deal

Creates a new deal in Kommo.

Update record stage

Moves a deal or record to a new stage in Kommo.

Log activity

Logs a call, email, or note against a record in Kommo.

Celebrate closed deals in team channels When a deal is marked as won in Kommo, automatically send a celebration message to your team channel in GoTo Connect. See details

Alert sales reps to new incoming leads When a new lead is created in Kommo, send a direct message in GoTo Connect to assign and notify the responsible salesperson. See details

See all GoTo Connect + Kommo integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log team discussions into CRM contact histories” between GoTo Connect and Kommo?

Yes — describe it in the box above and Knit's Integrations Agent researches GoTo Connect and Kommo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting GoTo Connect to Kommo help sales teams close deals faster?

Sales reps receive instant channel updates in GoTo Connect whenever high-value leads or deal status changes occur in Kommo, allowing rapid team collaboration.

Can chat conversations be tracked in customer profiles?

Yes, important conversations or messages posted in GoTo Connect can be automatically logged as activity notes in Kommo.